805 Shopify Testimonials

“We had to be sure our fulfillment partner could maintain the level of customer delight we require.”

"I would recommend using Markets and Multi-Entity with Shopify Payments together if the alternative is trying to launch a new Shopify store. It is a whole lot easier to localize your catalog and show or hide products using Markets than it is to stand up a completely new Shopify store. Both in terms of the hours it takes to set up initially and ongoing maintenance."

"Innovation is critical to us, and it is baked into the spirit of our business. With Shopify, it is easier to innovate quickly to create better customer experiences through powerful customizations. This has given us a lot of flexibility back. For instance, the ability to test concepts through apps and easily execute on A/B testing is really important."

"Those were the big selling points of Shopify. This part of it used to be so difficult, and now it's turnkey. It really is incredible."

'It was necessary to migrate membership and order data. Moreover, we had to cleanse and move the site while it was running, so it took more time than expected. However, the reason we were able to complete the project without any major problems is that even though we do not know the latest technology, we were able to use our own experience and knowledge to clearly explain to our development partners what we wanted to achieve. Perhaps what was conveyed was important."

"We want to partner with technologies and tools that are forward looking and are able to help us as we scale and grow. What’s exciting about Shopify—it’s also on the same trajectory as us, continually changing and coming up with something new."

"What I love about Shopify is that it provides us with a unified source of data, allowing us to get better stats and make better decisions. If there’s anything that needs to be solved on the customer support front or after sales, being able to have complete visibility in one place really helps that process. This has cut down our resolution time from days to something we could solve within a couple of minutes."

"With Shopify, each of our stores are run using the same tool and share the same inventory and customer database. Our online store and all of our retail outlets across different countries function as one, enabling our teams to communicate and collaborate more effectively."

"We initially launched in Singapore and, since then, have expanded our online store to six additional countries. For our recent launch in the Philippines, our Singapore-based Swee Lee team managed to set up the store within weeks. With Shopify’s system, the scalability is very high."

"It's the most challenging thing to do in any brand, especially a legacy heritage brand, to come in and appeal to a new customer base whilst not alienating the loyalists who have been there the whole way."

"IT transformation is really about data centralisation and gaining a one platform view. Whether we have a customer shopping in-store or purchasing online, we now have that single view. We’re closing gaps in our data—enabling us to keep improving the customer experience."

"Shopify Plus allowed us to stop wasting time resolving technical incidents. Instead, we are operating much more efficiently and finding new ways to grow the business and deliver world-class shopping experiences to our customers."

"How Shopify has impacted our business the main thing is that we have full customer oversight. We are a direct to consumer brand and we're omnichannel, so that was very, very important for us strategically, in order to grow on ecom and multiples of physical stores."

"Shopify Payments has been able to streamline the checkout experience for our customers by offering Shop Pay and accelerated checkout. It means that our customers can shop how they want and the way they want."

"For companies like us that don’t have lots of technical people they can call upon, having an off-the-shelf solution that does 75% of what you need means we’re saving thousands in development costs alone."