"We had to act like a software company rather than focusing on what we do best—making great shoes and telling great stories."
"Shop Pay is definitely our most popular payment method. It’s a faster user experience and it’s all contained within the checkout flow so customers aren’t being redirected anywhere else. It’s even better if customers have an account already as the two factor authentication gets you checked out in no time."
“When it comes to buying big-ticket items such as sofas or beds, people are a bit more hesitant to make that purchase online. They want to check it out for themselves, but if they can’t physically visit a store, we have now added virtual consultations. This allowed customers to talk to our associates or request for them to examine the products live—whether that’s sitting on the sofa or touching the fabric. It’s almost like having a personal shopper.”
"We needed to launch in eight weeks. Working with Shopify Plus allows you to do something Herculean like this in a very short period of time. Instead of going around in circles with red tape and reviews, we were actually building stuff and testing it to make sure it worked."
“The idea is to improve people’s lives everywhere.”
“We chose Shopify because we had limited IT resources and needed a platform that would scale in case Purple blew up.”
"From an infrastructure standpoint, Shopify Plus has our back. We feel incredibly comfortable that, as we continue to scale, our website’s going to be up and running. As an IT function, that allows us to really focus on the things that we do best."
“It was a giant headache, Product discounts were being applied one at a time and it could take several days just to make one discount change.”
“We give them loaner equipment and everything they need to operate tournaments, It’s really cool to watch the sport grow in real time.”
“He’d put the kids to bed and fulfill orders all night."
“I can confidently say we’re saving tens of thousands of dollars a month thanks to the easy integrations Shopify Plus allows.”
“We identify trending items people are already thinking about buying. Then we use our nimble supply chain and our fun and interactive store experience to bring the trend to life.”
“You’ve given us a better platform right out of the gate. I try to be the customer, to go to the site myself, and let my naivety and inexperience be a positive. So far, so good.”
"When we look back at those astonishing sales figures and considering what we did before, the improvement on Shopify Plus has been outstanding."
"We can be asleep, we can be in the pub, or we can be on holiday. But these emails are just bringing back in customers automatically."