23 Shop-Ware Testimonials

“Shop-Ware makes my life so much easier and I get unbelievably positive feedback from our customers.”

"The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this."

“Shop-Ware allowed us to pick the work that we wanted to do and turn over the work we didn’t. Our average RO went from $450 a year ago to $650-700 this summer. Switching $79.95 tickets to $250 minimum has brought up our average RO tremendously.”

“Best decision/investment in shop software we have made I have seriously never dealt with any organization that has had this high a level of customer service!”

“After implementing Shop-Ware, my monthly gross profit went from 50% to 58%. With Shop-Ware, I put extra gross profit dollars on the bottom line every year.”

"I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."

"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. Also, we love Text-to-Pay. It gives customers the opportunity for night pickup or have someone else pick up their car of times where the customer can’t come get it!"

“Web-based so we no longer need a server on site. Built in estimating, integration with QuickBooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”

“I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.

"Shop-Ware allows us to communicate the professional standards we adhere to in order to make sure that our customer’s vehicle is receiving the proper care and attention. We can see that our customer’s appreciation for what we do has grown over the past few years since moving to Shop-Ware, they can see that we’re pro’s and can transact at the pro-level as well!"

“We fully believe that to be successful in our business we need the best people and the best tools available, and Shop-Ware has proven to be just that.”