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“Shop-Ware is the only choice. If you’re wanting to be with a company, that’s the leader in the industry, it’s going to help them not only survive, but improve their business, improve the perception of the industry, improve their relationships with their clients. And it’s going to be at an …
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“Shop-Ware allowed us to pick the work that we wanted to do and turn over the work we didn’t. Our average RO went from $450 a year ago to $650-700 this summer. Switching $79.95 tickets to $250 minimum has brought up our average RO tremendously.”
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“With canned jobs and past services, I’m writing up $4,000 tickets in minutes - when it used to take me over an hour.”
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“We fully believe that to be successful in our business we need the best people and the best tools available, and Shop-Ware has proven to be just that.”
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"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. …
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“I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.
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"Since using Shop-Ware’s GP Optimizer, we have noticed a significant increase in our gross profit per ticket. This feature has allowed us to get our parts margins within a set height range so we can receive predictable GP patterns each week. It’s as simple as telling the Optimizer our desired …
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“Shop-Ware provided 75% time savings on writing estimates and 50% time savings on customer communication. The throughput of our shop has increased dramatically since using Shop-Ware.”
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“We wanted an SMS package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals.”
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“Shop-Ware makes my life so much easier and I get unbelievably positive feedback from our customers.”
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"Tech satisfaction is up. Productivity is up. The past way we were doing it, we were very unproductive and now sales are up."
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"I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."
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“Shop-Ware integrates everything I need for managing appointments, performing inspections, writing estimates, ordering parts, and communicating with customers in one package. Particularly happy that it has built in digital inspection capability, allowing me to avoid third-party add-ons at additional cost.”
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"Since we were using a custom system, the mechanics had no input into anything accounting-wise. They had to write notes on paper and bring them to people for approval."
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"Shop-Ware allows us to communicate the professional standards we adhere to in order to make sure that our customer’s vehicle is receiving the proper care and attention. We can see that our customer’s appreciation for what we do has grown over the past few years since moving to Shop-Ware, they …