"Tech satisfaction is up. Productivity is up. The past way we were doing it, we were very unproductive and now sales are up."

“Parts management is pretty awesome, I know if I have a part in stock for the next few days appointments and when I need to make a stock order all I do is make a couple of clicks and BAM I am done. This tool is saving time, we are …

"The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this."

“I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.

“Shop-Ware provided 75% time savings on writing estimates and 50% time savings on customer communication. The throughput of our shop has increased dramatically since using Shop-Ware.”

“Web-based so we no longer need a server on site. Built in estimating, integration with QuickBooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”

"Shop-Ware allows us to communicate the professional standards we adhere to in order to make sure that our customer’s vehicle is receiving the proper care and attention. We can see that our customer’s appreciation for what we do has grown over the past few years since moving to Shop-Ware, they …

“We wanted an SMS package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals.”

“Shop-Ware integrates everything I need for managing appointments, performing inspections, writing estimates, ordering parts, and communicating with customers in one package. Particularly happy that it has built in digital inspection capability, allowing me to avoid third-party add-ons at additional cost.”

“Best decision/investment in shop software we have made I have seriously never dealt with any organization that has had this high a level of customer service!”

"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. …

“With canned jobs and past services, I’m writing up $4,000 tickets in minutes - when it used to take me over an hour.”

“After implementing Shop-Ware, my monthly gross profit went from 50% to 58%. With Shop-Ware, I put extra gross profit dollars on the bottom line every year.”

“I oversee the operations of four locations and Shop-Ware has made all of the difference in the world for me. I can see everything that is going on at any time, from anywhere. No more remote logging into four different computers. The analytics section has been vital for auditing margins …

"We’re a very data-driven business. That keeps us with Shop-Ware. We can see the trends and I like pulling up auto repair analytics data on my phone. It’s a godsend."