"Since we were using a custom system, the mechanics had no input into anything accounting-wise. They had to write notes on paper and bring them to people for approval."

“Best decision/investment in shop software we have made I have seriously never dealt with any organization that has had this high a level of customer service!”

“Shop-Ware is the only choice. If you’re wanting to be with a company, that’s the leader in the industry, it’s going to help them not only survive, but improve their business, improve the perception of the industry, improve their relationships with their clients. And it’s going to be at an …

"We’re a very data-driven business. That keeps us with Shop-Ware. We can see the trends and I like pulling up auto repair analytics data on my phone. It’s a godsend."

"The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this."

“Web-based so we no longer need a server on site. Built in estimating, integration with QuickBooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”

“I oversee the operations of four locations and Shop-Ware has made all of the difference in the world for me. I can see everything that is going on at any time, from anywhere. No more remote logging into four different computers. The analytics section has been vital for auditing margins …

“Shop-Ware provided 75% time savings on writing estimates and 50% time savings on customer communication. The throughput of our shop has increased dramatically since using Shop-Ware.”

"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. …

“With canned jobs and past services, I’m writing up $4,000 tickets in minutes - when it used to take me over an hour.”

“We fully believe that to be successful in our business we need the best people and the best tools available, and Shop-Ware has proven to be just that.”

“Shop-Ware allowed us to pick the work that we wanted to do and turn over the work we didn’t. Our average RO went from $450 a year ago to $650-700 this summer. Switching $79.95 tickets to $250 minimum has brought up our average RO tremendously.”

"I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."

"You and your team provide the support and service that have really made Shop-Ware stand out as the right move. You continually excel and solve the curve balls we throw at you. We have been and will continue to be a demanding client and you have met the challenge with …

"Since using Shop-Ware’s GP Optimizer, we have noticed a significant increase in our gross profit per ticket. This feature has allowed us to get our parts margins within a set height range so we can receive predictable GP patterns each week. It’s as simple as telling the Optimizer our desired …