23 Shop-Ware Testimonials

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  • “I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.

  • “Shop-Ware provided 75% time savings on writing estimates and 50% time savings on customer communication. The throughput of our shop has increased dramatically since using Shop-Ware.”

  • “Shop-Ware integrates everything I need for managing appointments, performing inspections, writing estimates, ordering parts, and communicating with customers in one package. Particularly happy that it has built in digital inspection capability, allowing me to avoid third-party add-ons at additional cost.”

  • “Shop-Ware makes my life so much easier and I get unbelievably positive feedback from our customers.”

  • “Shop-Ware allowed us to pick the work that we wanted to do and turn over the work we didn’t. Our average RO went from $450 a year ago to $650-700 this summer. Switching $79.95 tickets to $250 minimum has brought up our average RO tremendously.”

  • "The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this."

  • “Web-based so we no longer need a server on site. Built in estimating, integration with QuickBooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”

  • "You and your team provide the support and service that have really made Shop-Ware stand out as the right move. You continually excel and solve the curve balls we throw at you. We have been and will continue to be a demanding client and you have met the challenge with …

  • "Tech satisfaction is up. Productivity is up. The past way we were doing it, we were very unproductive and now sales are up."

  • “Best decision/investment in shop software we have made I have seriously never dealt with any organization that has had this high a level of customer service!”

  • "We’re a very data-driven business. That keeps us with Shop-Ware. We can see the trends and I like pulling up auto repair analytics data on my phone. It’s a godsend."

  • “With canned jobs and past services, I’m writing up $4,000 tickets in minutes - when it used to take me over an hour.”

  • “Shop-Ware is the only choice. If you’re wanting to be with a company, that’s the leader in the industry, it’s going to help them not only survive, but improve their business, improve the perception of the industry, improve their relationships with their clients. And it’s going to be at an …

  • “Parts management is pretty awesome, I know if I have a part in stock for the next few days appointments and when I need to make a stock order all I do is make a couple of clicks and BAM I am done. This tool is saving time, we are …

  • "I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."