"I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."

“Shop-Ware integrates everything I need for managing appointments, performing inspections, writing estimates, ordering parts, and communicating with customers in one package. Particularly happy that it has built in digital inspection capability, allowing me to avoid third-party add-ons at additional cost.”

“Best decision/investment in shop software we have made I have seriously never dealt with any organization that has had this high a level of customer service!”

"We’re a very data-driven business. That keeps us with Shop-Ware. We can see the trends and I like pulling up auto repair analytics data on my phone. It’s a godsend."

“I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.

"Tech satisfaction is up. Productivity is up. The past way we were doing it, we were very unproductive and now sales are up."

“After implementing Shop-Ware, my monthly gross profit went from 50% to 58%. With Shop-Ware, I put extra gross profit dollars on the bottom line every year.”

“Shop-Ware is the only choice. If you’re wanting to be with a company, that’s the leader in the industry, it’s going to help them not only survive, but improve their business, improve the perception of the industry, improve their relationships with their clients. And it’s going to be at an …

“I oversee the operations of four locations and Shop-Ware has made all of the difference in the world for me. I can see everything that is going on at any time, from anywhere. No more remote logging into four different computers. The analytics section has been vital for auditing margins …

"Shop-Ware allows us to communicate the professional standards we adhere to in order to make sure that our customer’s vehicle is receiving the proper care and attention. We can see that our customer’s appreciation for what we do has grown over the past few years since moving to Shop-Ware, they …

"The Shop-Ware package is easy and intuitive. My staff took to it like a duck to water. Techs saw a boost in efficiency and more completed hours instantly. Sales staff tells me ‘it just gets better every day,’ and customers tell me, ‘the dealership does not have anything like this."

"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. …

"You and your team provide the support and service that have really made Shop-Ware stand out as the right move. You continually excel and solve the curve balls we throw at you. We have been and will continue to be a demanding client and you have met the challenge with …

“Shop-Ware allowed us to pick the work that we wanted to do and turn over the work we didn’t. Our average RO went from $450 a year ago to $650-700 this summer. Switching $79.95 tickets to $250 minimum has brought up our average RO tremendously.”

“With canned jobs and past services, I’m writing up $4,000 tickets in minutes - when it used to take me over an hour.”