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"Since using Shop-Ware’s GP Optimizer, we have noticed a significant increase in our gross profit per ticket. This feature has allowed us to get our parts margins within a set height range so we can receive predictable GP patterns each week. It’s as simple as telling the Optimizer our desired …
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“We wanted an SMS package with integrated DVI and we got so much more: enhanced customer communication, instant financial reporting, and great work in progress visuals.”
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"We’re a very data-driven business. That keeps us with Shop-Ware. We can see the trends and I like pulling up auto repair analytics data on my phone. It’s a godsend."
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“I have always wanted the features Shop-Ware provides. This software puts me heads and shoulders above my competitors.
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“Shop-Ware makes my life so much easier and I get unbelievably positive feedback from our customers.”
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“Web-based so we no longer need a server on site. Built in estimating, integration with QuickBooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”
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"Shop-Ware allows us to communicate the professional standards we adhere to in order to make sure that our customer’s vehicle is receiving the proper care and attention. We can see that our customer’s appreciation for what we do has grown over the past few years since moving to Shop-Ware, they …
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“Shop-Ware integrates everything I need for managing appointments, performing inspections, writing estimates, ordering parts, and communicating with customers in one package. Particularly happy that it has built in digital inspection capability, allowing me to avoid third-party add-ons at additional cost.”
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"Since we were using a custom system, the mechanics had no input into anything accounting-wise. They had to write notes on paper and bring them to people for approval."
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“Parts management is pretty awesome, I know if I have a part in stock for the next few days appointments and when I need to make a stock order all I do is make a couple of clicks and BAM I am done. This tool is saving time, we are …
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“We fully believe that to be successful in our business we need the best people and the best tools available, and Shop-Ware has proven to be just that.”
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“Shop-Ware is the only choice. If you’re wanting to be with a company, that’s the leader in the industry, it’s going to help them not only survive, but improve their business, improve the perception of the industry, improve their relationships with their clients. And it’s going to be at an …
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“After implementing Shop-Ware, my monthly gross profit went from 50% to 58%. With Shop-Ware, I put extra gross profit dollars on the bottom line every year.”
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"I love being able to do parts ordering straight from the program. It helps me keep up on things we stock at our repair shop. The biggest key is using the same part numbers as your supplier."
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"I switched since it integrated with my shop management system and my workflow management system. It’s easy, it’s the easiest thing, like if you have anything associated with work or headaches, and it has to do with credit cards, use this service since there’s no work and there’s no headaches. …