45 Shipwire Testimonials

"In my role as CEO, one of the things I always talk about is putting a human face on business, and sometimes when you get behind the scenes of another business or you deal with other companies, that’s not so easy. The thing with Shipwire is that I did find that human face, that ability to deal with people who would actually dig and and understand our business."

“About half of our orders were getting drop shipped and half were going in-house, so we were able to get discounted rates on only 50 percent of our shipments. Now that The Grommet can leverage Shipwire’s shipping discounts, we’re able to show a cheaper cost to the customer, which helps our conversions, so we’re seeing an increase in sales. It’s a win for everybody.”

"Using Shipwire is like putting your fulfillment channel on auto-pilot while saving on overhead."

“Currently, we are in four distribution centers, and last time I checked, we can service 90% of our domestic U.S. customers within a two-day timeframe.”

“It’s an exciting partnership, it’s one we depend on and it’s one that we look at as a significant advantage in us moving forward.”

“There was no integration, no automation and it was a very manual time-consuming process. The key difference is there was no web platform.”

“I’ll never get tired of saying it. When a bearded guy passes another bearded guy on the street, they look at each other and there’s this underlying brotherhood and there’s this sense of comradery.”

“When our Indiegogo campaign generated over $13 million in backer funding, we were excited but unprepared. Thanks to Ingram Micro Services, we were able to manage the full extent of our pledged backorders and whip out our product efficiently, maintaining our Indiegogo campaign commitment and paving the road for success as a fully-fledged global business. Today we’re shipping our Flow Hive products all around the world.”

"Ingram Micro allowed us to fully automate our order management and connect to our retail partners faster than other 3rd-party EDI solutions. We no longer have manual touch points for orders from our retail partners and were connected to them in less than one month."

"The proven omnichannel solutions of Ingram Micro Services have supported our growth and improved the customer experience."

“More and more retailers have figured out you cannot have vendors: you need partners. In that regard we are ahead of the game. [Once you] have that in place, you can steer in the direction of customer behaviors and innovation."

"We’re always looking to Ingram Micro to provide insight on best practices and the things we can do to improve to best support our customers."

"Before Prime Day, Ingram Micro was very proactive. There was a really low percentage of errors considering the mass amounts of volume going through that day."

"One Great thing about Ingram Micro is the decision making capability of the senior team I can pick up the phone and resolve a problem very quickly."

"Ingram Micro is a great partner. Their efficiencies and partnership enable us to grow and we value the relationship wholeheartedly. For this reason, we have kept Ingram Micro as our exclusive distribution partner."