“ShippingEasy has saved us time and money over and over again. Compared to other services we have used in the past, it is intuitive and easy to use.”
"ShippingEasy has saved us thousands of dollars that we've used to further grow and invest in our business."
“I just got a new computer with a new operating system and was having difficulty connecting my label printer and scale. I phoned Support and got Matthew. He did a wonderful job of getting everything set up correctly for me. He was patient (I am technically handicapped), very kind, amiable and has a wonderful nature. He also knows what he’s doing! I’m happily able to conduct business now. Matthew is a true asset to your company.”
“Howdy and a Very Fine Austinian Day to you, Katie May! I was directed via a follow up email from ShippingEasy to perhaps write CEO Katie May, and thus, this email. I simply want to thank you for the wonderful product you’ve created–it has helped our shipping efficiency immensely at EcoEnclose (www.ecoenclose.com — we’re a manufacturer and distributor of ecologically-sound shipping supplies, such as corrugated boxes, mailers, tapes, papers, et cetera). Additionally, the FlatGreen pricing has been a fabulous bonus sweet! Furthermore, whenever I do have the need to interact with ShippingEasy customer support, your staff is always on top of the situation in a prompt and courteous fashion…me gusta! It’s wonderful to have people like that on your team, I’m sure. Specifically in this auto-generated request for me to contact you, Melody was a pleasure to hear from, informative, and diligent in response time. Yay! My inquiry relates to being able to place our EcoEnclose logo on our shipping labels, which alas at this time is not a possibility due to some issue with Endicia. I’m sure you’re actively attempting to resolve this, and once accomplished, that will be a lovely piece of frosting to add to the ShippingEasy cake. My condolences regarding the terrible flooding in Texas. A big buenos dias to that marvelous, weird, beautiful capital city of Austin."
“Madilynn had a great idea about reprinting labels! Having more options is always better! Thanks ShippingEasy!”
“One of my customers wanted overnight delivery of an item. I went to the post office and was given the rate of $28.85 for Priority Mail Express next day service. I returned to the shop and got the rate off Shipping Easy of $18.26. I was so shocked with the difference for the SAME service, I called Shipping Easy and asked if the two quotes were for the same service. If the significant savings weren’t enough to persuade you to use Shipping Easy, then I would add the comment that the Shipping Easy staff is easy to get ahold of and very helpful in answering my questions. I could not be happier with my savings through Shipping Easy and with their outstanding customer service. Thanks.”
“ShippingEasy is the best shipping solution we have ever implemented into our ecommerce shop. It integrates our different shopping platforms (ETSY, Magento, etc) all into one place. The ability to print pick lists and invoices straight from ShippingEasy and the fact that once you have shipped your orders ShippingEasy marks your orders as completed within each ecommerce platform has saved us a lot of valuable time. But one of the best parts about ShippingEasy (besides their easy to use app) is that they actually answer the phone with a live person! No waiting, no redirecting, your questions are answered immediately. By far the best customer service I have ever experienced with a shipping service.”
“Your customer service staff is brilliant. Well spoken, knowledgeable and quick. Top notch.”
“Shipping Easy has proven to be quite a value and convenience for our business. It integrates easily and well with the BigCommerce platform. And when I do have a problem or question their support has been extremely responsive.”
“We have been using Shipping Easy for the past year, for three 3DCart websites and an Amazon store. I cannot see us going back to way we used to manage shipments before. All orders sync with SE and with just a few clicks your orders are shipped. Technical support is STELLAR – I wish all tech support personnel were as helpful as SE techies. It is worth the investment.”
“I’ve used Shipping Easy for 2 years with two different businesses and my only complaint is that I didn’t switch to them sooner. It’s made shipping quite literally, easy, and I also appreciate the high level of customer service that they’ve provided me during that time.”
“ShippingEasy is amazing! We’ve saved so much time with generating labels and money with discounted postage rates (and the money we save by saving time!) and their customer service is incredible! We’ve sent over 15,000 packages using their service now, and I really don’t know how we would run our business without them."
“@ShippingEasy Thank YOU, You guys are AWESOME! @simplisticshops too!."
“Thank you Rachael Olan and the rest of the customer support team at ShippingEasy! You guys have consistently the best customer support I’ve ever dealt with."
“We started out as a scrappy non-profit with a dream to employ Deaf women in Kenya. As our sales grew, it took us awhile to realize how many tools existed to save us time and money. Shipping Easy has been one of the best tools we’ve found – it cut our time spent on shipping dramatically – and because it integrates with our inventory system, Stitch Labs, the dots are connected seamlessly between orders and shipments. This morning, Shipping Easy staff helped me trouble shoot a printing situation with our new DYMO printer – I couldn’t believe their willingness to help me address a hardware issue on my end! We are thankful for ShippingEasy."