“Customer Service is great! Very helpful and always on top of things, as well as very friendly! I despised my other shipping site, and my co-workers constantly heard my complaint, but they don’t hear those anymore!! ShippingEasy is truly, shipping made EASY! Thank you."
“With finally perfecting my long rigorous routine of collecting and shipping orders from jane.com and other flash deal sites I must say I was hesitant to switch to a new shipping program. One of the main reasons being that I have 100’s of orders shipping per month and who has the time to learn something new?! But after reviewing the platform for what seemed like 2 minutes with my rep I was sold. With this being said boy am I glad I made the switch! Shippingeasy is not only so easy to navigate and customize to my needs but it collects the orders and info for me in live time! My favorite part, which other shipping programs seem to lack, is the ease of reprinting labels! On top of all this the customer service is AMAZING! I can’t say enough good about Shippingeasy.”
“ShippingEasy is just fantastic. The product is far superior to any I’ve used, and that includes ShipStation, Dazzle, Stamps.com, and a couple others that I’ve blocked from memory. Incredibly easy to ship packages. Custom rules make it so that once orders are received, they can automatically be processed based on settings you’ve made. So if one of your items is always shipping Priority, you can make it so a label is auto-printed that exact moment with a Priority label and correct weight/address info. The customer support is superb, and the main reason I switched from ShipStation. ShipStation support took forever – it would usually take about 10 minutes before I could get a hold of anyone. There’s always someone ready to talk to me on ShippingEasy, and they go above and beyond. I was having printer problems through no fault of theirs, and they spent a good chunk of time setting me straight. ShippingEasy is the most used app in my store. Make it easy on yourself and just pick these guys for your shipping needs.”
“Have to pay a monthly fee to get the lower rates, but we ship so often that we end up savings TONS of money monthly from the discounted rates even with the fee included. The order syncing has also worked well for us, we haven’t had any issues.”
“We started using Shipping Easy in July 2015 after trying out several other platforms. The other programs that we tried were either too complicated, too expensive, or didn’t have all of the features we were looking for. After using Shipping Easy for just a week our labor costs were reduced dramatically. This program is extremely user friendly and intuitive to figure out. We were able to get most of it running on our own, however we were offered a free training session from a specialist who helped us streamline the process even more. After a month of use we are still amazed at how easy our shipping process has become. Everything from printing labels, syncing with our online store, and integrating with shipping providers has been a breeze. Shipping Easy has provided us with great customer support, and has solved any issue we have had very quickly. We are thoroughly pleased with our experience with Shipping Easy and would strongly recommend using them to everyone else. Keep up the great work."
“We came from the world of direct printing out of paypal. It was a dark time. Once we got everything setup in ShippingEasy it started to save us a TON of time. Now we look back on how we used to ship and consider it to be on the same level as goat sacrifices to Zeus. No software is perfect but we will say that anytime we have had an issue the customer support team has been right on top of it. Thanks for making our lives SO MUCH easier."
“ShippingEasy is WAY better than my previous shipping services. The postage is cheaper, the system is easy to navigate, and it’s very easy to use. I also love that it pulls in my orders from all 3 of my shops so I don’t have to copy/paste all of the order information or shipping addresses. I’m loving ShippingEasy."
“As we are customizing the software to meet our specific needs, I’ve had a lot of interactions with the ShippingEasy support team. They have gone out of their way to make my experience straight-forward, smooth and easy. Last month, the support staff even assisted me in reconciling my monthly postage report – I would say that is going over and beyond the call of duty."
“Wonderful customer service, very very easy to use and integrate different stores for shipping.”
“This app is great, it looks difficult to learn but is actually very easy especially with all of the tutorials and awesome customer service. I jump on a chat every time I have a question and they are quick to help me. We’ve used a lot of Shopify apps that we weren’t thrilled with and had to shop around and change to different ones, but for shipping this was the first we tried and we absolutely love it. They even work well with the fulfillment company we use and are finding work arounds when issues arise with using a third party. I highly recommend this app."
“This company truly lives up to their name. Their service really makes the process of shipping easy! The Shippingeasy platform is easy to navigate and the customer service is outstanding. Whenever I had a question or issue their live chat support have been more the patient and willing to help. As a fellow business seeing their awesome customer support inspired me to implement a similar guideline and policy when it came to helping customers. I would highly recommend businesses of all sizes to use their shipping platform. The tools and integration are very efficient and it made the process of managing shipments a breeze.”
“The support with ShippingEasy is great! They always answer my questions right away, and give very thorough information. As a new customer, it is nice to know that I have that support as I learn more about using this app."
“As Director of Operations/Logistics for Lineage Labs I have had the opportunity to work with ShippingEasy in setting up our Order Fulfillment process. It was an outstanding experience on many levels. The setup, working with Sales, and the Training were all easy and smooth. The real shining star is their Support group, being real new at this process we had some questions when real life hit the floor so we called Support: a phone call gets you a real person (always!), immediate solutions in a cogent manner and a courteous call us any time. We couldn’t be happier with ShippingEasy.”
“We sell through many online platforms including our own website, and we needed a way to streamline our shipping process. After trying a few other applications, we discovered ShippingEasy. Their solution provided us with a completely seamless way to connect with our online stores. We literally were shipping the same day we signed up, and I’m not exaggerating, our employee shipping time was cut in half. Their ongoing support has been absolutely wonderful. We are especially big fans of their support chat many questions are answered instantly."
“First, Happy New Year! I wanted to take a moment to thank you all on behalf of all of us here at Wukogals. We switched over to Shipping Easy right before we decided (last minute might I add) to have a gigantic sale. Shipping Easy made handling our sale, of over 1200 orders might I add, so..well easy. We cannot express our gratitude for creating and operating such a user friendly, simple to understand website. By using Shipping Easy our shipping methods have become so much more efficient with no mistakes and for that we could not be more grateful. Happy New Year and thank you again."
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