"SessionCam had paid for itself within the first few months. It identified issues that we wouldn’t have otherwise found from Google Analytics alone."
"We can go straight to the Customer Struggle Score and see exactly where the blocks in the funnel are and why."
"SessionCam allows us to bring the time spent identifying and confirming bugs down to a matter of minutes. It provides us with answers to our questions, including ones we never thought to ask, helps us identify functionality issues and enhances the overall user experience."
"Using session replay, together with high-value recommendations from the Customer Struggle Score, we are able to see why a customer dropped-off the page before completing an application form."
"SessionCam is a great way to see what obstacles users encounter so that we can reduce visitor drop-off and get visitors to the results page, from where they can review their options and click through to purchase the product that’s right for them."