"SessionCam don’t just see where people fall out of the funnel, but why they fall out. So it makes perfect sense to get them to analyze our data and provide a list of recommendations."
"Using session replay, together with high-value recommendations from the Customer Struggle Score, we are able to see why a customer dropped-off the page before completing an application form."
"SessionCam is fantastic. It’s a robust resource for testing and improving the customer journey. You’re not relying on a third party’s opinion; you’re seeing each customer’s reality."
"By watching accurate and reliable recordings through SessionCam, we were able to identify the scenario that was causing issues with progressing through the accordion checkout flow."
"It really has helped with prioritising and identifying issues, along with providing hard facts and data for us to present in business cases. I would recommend SessionCam to anyone."
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