ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces.
ServicePower customers achieve results such as:
• 40% improvement in customer satisfaction
• 30% increase in jobs completed per day
• 30% increase in first-time fix rates
• 20% reduced time onsite
Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities.
With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
“ServicePower’s Schedule Optimization has been a game changer for us through the years. Its automated AI-based scheduling and real-time adjustments improves our workforce productivity and customer satisfaction every day, with every customer interaction, resulting in increased profitability for the organization.”
Read ServicePower Reviews, Testimonials & Customer References from 30 real ServicePower customers.
Browse ServicePower Case Studies, Customer Success Stories, & Customer References from 26 businesses that use ServicePower.
Watch ServicePower Customer Videos to learn why 16 businesses chose ServicePower.