Read 14 Serval reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch 2 customer videos to see why companies chose Serval as their undefined

Serval is the AI platform for IT teams, combining an AI-native ITSM with integrated workflow automation and access management. Serval automates help desk requests, just-in-time access, onboarding/offboarding, and more with AI-powered workflows that build themselves.

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Customer Rating Review Scorebased on 47 reference ratings
4.7/5.0 (47)

14Testimonials

  • "Even though the number of requests has gone up 30-40%, the burden of responding to tickets has actually gone down. That’s not a sentence you hear often."

    Kyle RandolphChief Information Security Officer & VP of Engineering
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3 Case Studies

  • Serval automates over 50% of Perplexity IT requests and all employee onboarding, saving each admin 1–2 hours per day

    Vernon ManHead of IT
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2 Customer Videos

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Additional Serval Information & Resources

Read Serval Reviews, Testimonials & Customer References from 14 real Serval customers.

Browse Serval Case Studies, Customer Success Stories, & Customer References from 3 businesses that use Serval.

Watch Serval Customer Videos to learn why 2 businesses chose Serval.

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