Semafone Testimonials

“Semafone and 360 Solutions went beyond the call of duty to ensure we were able to maintain continuity of service for customers during the implementation phase. Our agents have found the system really easy to use and feedback from customers has been very positive. Not only are they happier about being able to remain in contact with agents throughout the entire call they also truly appreciate the additional level of payment security we’ve put in place.”

“Semafone’s proven experience in dealing with high volumes of card transactions, along with the industry knowledge of its team, meant that it really stood out from other solutions. We have been able to remove our contact centre completely from PCI scope while providing our customers with absolute confidence in the security of their card transactions. Delivering a positive customer experience is at the heart of our operations and Semafone is really helping us to achieve this.”