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Semafone

Read 31 Semafone reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Semafone as their

Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.

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  • 31 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1846 reference ratings
4.8/5.0 (1846)

31Testimonials

  • "Semafone enabled us to balance the best of both worlds we are securing our data and simplifying compliance, while improving the patient experience. Our patients understand that their information is …

    Alicia Gee Director, Unified Communications

  • “Our customers know that we take credit card protection seriously. It’s another way we provide them with exemplary service. Semafone really takes us to the next level of data security.”

    Gregory Calderiso Assistant Vice President of Corporate Information Systems

  • “We always offer our customers the best possible experience while adhering to high levels of data security. Implementing Semafone’s Cardprotect will free up our customer service agents to focus on …

    Matt Wintle Chief Information Officer
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20 Case Studies

  • Northumbrian Water Group Taps into PCI DSS Compliance and Data Security

    Lissa Balmer Head of Customer Experience

  • How Sutter Physician Services Improved Customer Care, Simplified PCI DSS Compliance & …

    Alicia Gee Director, Unified Communications

  • Semafone and Harrow Council Semafone Secures Telephone Payments for Harrow Council Residents

    Jonathan Milbourn Head of Customer Services and Business Transformation
19 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Semafone Information & Resources

Read Semafone Reviews, Testimonials & Customer References from 31 real Semafone customers.

Browse Semafone Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Semafone.

Watch Semafone Customer Videos to learn why 2 businesses chose Semafone.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.