Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
“From a governance point of view, Semafone is completely spoiling us. Not only are we now fully PCI DSS compliant, but we receive quarterly reports from Semafone that are incredibly …
"Our customers are happy that they can now pay by debit card over the phone, and we are pleased that we don’t need to worry about the PCI compliance of …
"When we first saw Semafone in action it was very impressive, much better than our previous system. It just works, and is very easy for our staff and customers to …
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