Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
“As an organization, we uphold strong standards when it comes to data security. If we are to expect our own data to be handled securely, this is a service that we must also deliver to our registrants; they too deserve their data to be protected to the highest standard.”
Read Semafone Reviews, Testimonials & Customer References from 31 real Semafone customers.
Browse Semafone Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Semafone.
Watch Semafone Customer Videos to learn why 2 businesses chose Semafone.