Read 31 Semafone reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Semafone as their undefined

Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.

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Customer Rating Review Scorebased on 1721 reference ratings
4.8/5.0 (1721)

31Testimonials

  • “We exist to serve our customers, and part of our service mission is providing the best possible customer experience, no matter how they choose to interact with us as a business. The integration of Cardprotect within the Connect Managed Services solution means that NWG Business’ customers have the option to pay over the phone, with the confidence that their sensitive details are being secured to the highest standard.”

    Lissa BalmerHead of Customer Experience
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20 Case Studies

  • Helping customers to pay over the phone: how dlc was able to provide a better service by making card payments more secure

    Steve GrimaJoint MD – Operations
19 more case studiescurrently locked

2 Customer Videos

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    Catherine LloydSenior Telemarketing Manager
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Additional Semafone Information & Resources

Read Semafone Reviews, Testimonials & Customer References from 31 real Semafone customers.

Browse Semafone Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Semafone.

Watch Semafone Customer Videos to learn why 2 businesses chose Semafone.

FeaturedCustomers has 1,893,538+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.