Read 31 Semafone reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Semafone as their undefined

Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.

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Customer Rating Review Scorebased on 1495 reference ratings
4.8/5.0 (1495)

31Testimonials

  • “Semafone and 360 Solutions went beyond the call of duty to ensure we were able to maintain continuity of service for customers during the implementation phase. Our agents have found the system really easy to use and feedback from customers has been very positive. Not only are they happier about being able to remain in contact with agents throughout the entire call they also truly appreciate the additional level of payment security we’ve put in place.”

    Adam WarneIT Director
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20 Case Studies

  • Flexible telephone payment security helps global outsourcer HGS keep pace with changing customer demands

    Megan NealeGeneral Manager
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2 Customer Videos

  • Play Video
    Catherine LloydSenior Telemarketing Manager
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Additional Semafone Information & Resources

Read Semafone Reviews, Testimonials & Customer References from 31 real Semafone customers.

Browse Semafone Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Semafone.

Watch Semafone Customer Videos to learn why 2 businesses chose Semafone.

FeaturedCustomers has 1,806,314+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.