Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
"Our developers and testers were supported throughout the process by Semafone technicians and Semafone’s senior management team was always available if we needed them."
"We are thrilled to join forces with this industry leader. Since 2009, Semafone has led the way in tackling the compliance challenges faced by companies across the globe. In taking …
“Semafone and 360 Solutions went beyond the call of duty to ensure we were able to maintain continuity of service for customers during the implementation phase. Our agents have found …
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