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Semafone

Read 31 Semafone reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Semafone as their

Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.

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  • 31 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1814 reference ratings
4.8/5.0 (1814)

31Testimonials

  • "Semafone enabled us to balance the best of both worlds we are securing our data and simplifying compliance, while improving the patient experience. Our patients understand that their information is …

    Alicia Gee Director, Unified Communications

  • “Semafone and 360 Solutions went beyond the call of duty to ensure we were able to maintain continuity of service for customers during the implementation phase. Our agents have found …

    Adam Warne IT Director

  • "The Semafone team is extremely professional and has been an absolute pleasure to work with. When we need assistance, it’s always provided professionally and effectively."

    Ron Lenzi Systems Engineer
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20 Case Studies

  • AO Boosts Call Handling Capacity and Keeps Sensitive Customer Payment Data Secure

    Adam Warne IT Director

  • Northumbrian Water Group Taps into PCI DSS Compliance and Data Security

    Lissa Balmer Head of Customer Experience

  • AGL Energy cuts the cost of PCI compliance with Semafone

19 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Semafone Information & Resources

Read Semafone Reviews, Testimonials & Customer References from 31 real Semafone customers.

Browse Semafone Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Semafone.

Watch Semafone Customer Videos to learn why 2 businesses chose Semafone.

FeaturedCustomers has 1,910,851+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.