At Centrical, they believe that for any company to prosper, it needs to make employees the center of business success. With that recognition comes the need to improve employee performance. And for that to happen, three core elements need to be used holistically: advanced gamification, personalized microlearning, and real-time employee performance management.
Clearview Live is a revolutionary workforce performance management system built by call centers for call centers. ClearView drives successful call center operations by aggregating data from disparate systems and *acting on that data* with proven business acceleration processes. These processes drive behavior change at multiple levels of the organization by delivering real-time performance dashboards and engagement tools from the executive level down to the agent level. ClearView increases accountability and creates a culture of continuous development that is critical to reaching business objectives.
Mevo works with companies of all sizes: From small startups to large, global brands. They tailor the app and its content to fit individual needs, depending on what the different brands want to achieve. The world’s largest brands use Mevo to motivate, inform and incentivize their frontline people to sell more and to build brand loyalty.