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SatisFacts

Read 3 SatisFacts reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose SatisFacts as their Online Survey Software

SatisFacts is the leading provider of multifamily surveys, focusing on retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation.

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  • 11 Case Studies View
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Customer Rating Review Score based on 339 reference ratings
4.8/5.0 (339)

3Testimonials

  • "Through the SatisFacts process and custom-designed survey program, we are able to thoroughly evaluate our performance. SatisFacts’ performance appraisal reporting, analysis, specific and actionable feedback, and support services permit our …

  • "I feel that SatisFacts is one of the best tools I’ve experienced in my 18-year career in this business. It’s a pleasure to know that I work for not only …

  • "Tangible improvements to resident retention and transparency of customer feedback have helped our firm improve our service tailored to what our customers need. We find residents are quick to respond …

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11 Case Studies

  • BIGOS boosts epIQ 81% in 6 months with SatisFacts

  • ECI Group boosts resident satisfaction and reputation with SatisFacts since 2017

  • Pillar Properties boosts retention to 64% with SatisFacts

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Additional SatisFacts Information & Resources

Read SatisFacts Reviews, Testimonials & Customer References from 3 real SatisFacts customers.

Browse SatisFacts Case Studies, Customer Success Stories, & Customer References from 11 businesses that use SatisFacts.