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SatisFacts

Read 3 SatisFacts reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose SatisFacts as their Online Survey Software

SatisFacts is the leading provider of multifamily surveys, focusing on retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation.

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Customer Rating Review Score based on 323 reference ratings
4.8/5.0 (323)

3Testimonials

  • "I feel that SatisFacts is one of the best tools I’ve experienced in my 18-year career in this business. It’s a pleasure to know that I work for not only …

  • "Through the SatisFacts process and custom-designed survey program, we are able to thoroughly evaluate our performance. SatisFacts’ performance appraisal reporting, analysis, specific and actionable feedback, and support services permit our …

  • "Tangible improvements to resident retention and transparency of customer feedback have helped our firm improve our service tailored to what our customers need. We find residents are quick to respond …

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11 Case Studies

  • Legend wins 9 consecutive resident satisfaction awards with SatisFacts

  • BIGOS boosts epIQ 81% in 6 months with SatisFacts

  • Hankin Apartments earns 5 National Resident Satisfaction Awards with SatisFacts

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Additional SatisFacts Information & Resources

Read SatisFacts Reviews, Testimonials & Customer References from 3 real SatisFacts customers.

Browse SatisFacts Case Studies, Customer Success Stories, & Customer References from 11 businesses that use SatisFacts.