SatisFacts is the leading provider of multifamily surveys, focusing on retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation.
"Tangible improvements to resident retention and transparency of customer feedback have helped our firm improve our service tailored to what our customers need. We find residents are quick to respond outside simple questionnaires, which allows us to study robust data rather than skewed response ratings.”
Read SatisFacts Reviews, Testimonials & Customer References from 3 real SatisFacts customers.