“Irrespective of search conditions, it became possible to achieve response time of less than two seconds, which is the target service level. At the same time, data writing for booking processes and batch processes also became high-speed processes. More than two years have passed since our first implementation, and the …

“Previously, any searches that had to go back to disk frequently resulted in a lost sale. Now we cache all data in either RAM or SanDisk. Search speeds have improved over six times, eliminating slow response as a cause of customer abandonment.”