“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"We built social collaboration into our business process and improved productivity and visibility."
"Our service model is built on creating relationships with our customers—that’s always our top priority."
“We focus on the whole learner, Humans are born to learn.”
"We’ve been with Salesforce for 25 years and still see tremendous potential to grow our partnership."
“We sell high-tech devices, and it’s not always just plug and play, Customers are relying on measurement, and it really needs to be 100% accurate.”
“No human is able to read through thousands of articles and give an answer quickly."
"With Agentforce, we can give customers better information from the start. It makes us much better at supporting them from the beginning."
“Returning a refrigerator or a TV is different from returning a T-shirt, or a carton of milk, There are a lot of processes, definitions, and policies around what you can return, when, and how depending on the product. And solutions are different in every country. Training a human being to …
"People are staying on WhatsApp because they see that Agentforce interactions actually work."
“With Salesforce, we’re more efficient with our customer communication. We’re able to send targeted messages to customers, and those messages are more effective thanks to rich information, That directly improves the efficiency and cost of our customer contact.”
“The customer is at the heart of everything we do, We must continue to innovate to meet customers’ broad and evolving needs.”
“Our sales lifecycle runs on Financial Services Cloud. From managing a lead, to prepping for meetings, to closing an opportunity, it helps us strengthen our customer relationships.”
“Agentforce is going to allow us to give our teams superpowers, We can automate back-end work, allowing employees to focus on what matters most — keeping customer promises and driving profitable growth.”
"When you have hundreds of thousands of members, each member's need is different. What we’re hoping to do with Agentforce is provide that one-on-one anticipatory service, providing the recommendation, providing that coaching tip, solving a problem, solving an objective, more easily, at scale."
FeaturedCustomers has 1,905,661+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
