“We underwent a thorough evaluation of our operational systems four years ago. This evaluation included the PMS and CRM systems we used for banquets, events, groups, and more. The CRM system we formerly relied on wasn’t fully integrated; it tracked event orders, but not customer relations. With our brand’s continued evolution in mind, we began our search for a cloud-based CRM platform that offered seamless integration, advanced reporting functionality, and a truly user-friendly experience for our sales teams. STS fulfilled this wish list in a way that far exceeded what we expected, and at an incredible price point — especially compared to competitors.”