"Before RouteThis, we had a lot of instances of the same issues coming up again and again because a lot of the network information we had was inaccurate since we were relying on the customer’s ability to follow our instructions and to relay that information accurately back to us."
"A customer who was out of service and was either ill or not wanting to allow a technician into their home may have to potentially be without the service for another two weeks and with everybody being forced to work from home that would be a huge problem."







