Read 10 RouteThis reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose RouteThis as their undefined

RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.

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  • 7Case StudiesView
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Customer Rating Review Scorebased on 1011 reference ratings
4.8/5.0 (1011)

10Testimonials

  • “The onboarding was actually quite surprising and pleasant. The team at RouteThis took ownership of our learning and the incorporation of the application into our services. All the training collateral was provided. We had folks at RouteThis who actually put videos together, and then sent them to our training people so that they could use them for all of our customer agents. It was a really collaborative effort, which worked out quite well.”

    Steve O’DonnellAssurance Manager (Telco)
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7 Case Studies

  • Trustpower Sees 47% Call Deflection and Faster Troubleshooting With Routethis

    Steve O’DonnellAssurance Manager (Telco)
6 more case studiescurrently locked

Additional RouteThis Information & Resources

Read RouteThis Reviews, Testimonials & Customer References from 10 real RouteThis customers.

Browse RouteThis Case Studies, Customer Success Stories, & Customer References from 7 businesses that use RouteThis.

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