Read 10 RouteThis reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose RouteThis as their undefined

RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.

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Customer Rating Review Scorebased on 973 reference ratings
4.8/5.0 (973)

10Testimonials

  • "Before RouteThis, we had a lot of instances of the same issues coming up again and again because a lot of the network information we had was inaccurate since we were relying on the customer’s ability to follow our instructions and to relay that information accurately back to us."

    Matthew SamsCustomer Solutions Manager
9 more testimonialscurrently locked

7 Case Studies

  • Trustpower Sees 47% Call Deflection and Faster Troubleshooting With Routethis

    Steve O’DonnellAssurance Manager (Telco)
6 more case studiescurrently locked

Additional RouteThis Information & Resources

Read RouteThis Reviews, Testimonials & Customer References from 10 real RouteThis customers.

Browse RouteThis Case Studies, Customer Success Stories, & Customer References from 7 businesses that use RouteThis.

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