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RouteThis

Read 10 RouteThis reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose RouteThis as their Customer Support Software

RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.

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Customer Rating Review Score based on 1248 reference ratings
4.8/5.0 (1248)

10Testimonials

  • “From my perspective, [RouteThis] makes for a spectacular customer experience, whether you’re technical or not."

  • "Our mission is to provide our customers with a great internet experience, and continually investing in technological advancements like RouteThis empowers our customers to be in the driver’s seat."

  • “RouteThis Core has been a fantastic tool to empower our customer support team to quickly identify the root cause of customer issues related to WiFi connectivity so that we can …

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7 Case Studies

  • How Mercury Wireless Used Routethis to Reduce Technician Visits by Up to …

  • Trustpower Sees 47% Call Deflection and Faster Troubleshooting With Routethis

  • How Start.ca Transformed the Customer—and Support Representative—experience With Routethis

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Additional RouteThis Information & Resources

Read RouteThis Reviews, Testimonials & Customer References from 10 real RouteThis customers.

Browse RouteThis Case Studies, Customer Success Stories, & Customer References from 7 businesses that use RouteThis.