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RouteThis

Read 10 RouteThis reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose RouteThis as their Customer Support Software

RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.

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Customer Rating Review Score based on 1106 reference ratings
4.8/5.0 (1106)

10Testimonials

  • "A customer who was out of service and was either ill or not wanting to allow a technician into their home may have to potentially be without the service for …

    Charles Moore Operations Manager

  • "Our mission is to provide our customers with a great internet experience, and continually investing in technological advancements like RouteThis empowers our customers to be in the driver’s seat."

    Simon Swanepoel Founder and CEO

  • "Before RouteThis, we had a lot of instances of the same issues coming up again and again because a lot of the network information we had was inaccurate since we …

    Matthew Sams Customer Solutions Manager
9 more testimonials currently locked

7 Case Studies

  • How Mercury Wireless Used Routethis to Reduce Technician Visits by Up to …

    Matthew Sams Customer Solutions Manager

  • How Rocketnet Cut Handle Times by 75%—and Boosted Customer Experience—using Routethis

    Simon Swanepoel Founder and CEO

  • How Wyze Labs Uses Routethis to Support 350,000+ Users

    Elana Fishman Chief Operating Officer
6 more case studies currently locked

Additional RouteThis Information & Resources

Read RouteThis Reviews, Testimonials & Customer References from 10 real RouteThis customers.

Browse RouteThis Case Studies, Customer Success Stories, & Customer References from 7 businesses that use RouteThis.

FeaturedCustomers has 1,917,370+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.