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Ozmo is a technology company that creates software to solve customer support at scale for large enterprises. Their omnichannel tech support platform, which serves as a consistent and always up-to-date single source of answers, assists in over 25 million support interactions each year. At Ozmo, their mission is to answer every tech support question without human intervention. Since creating the world’s first virtual device years ago, Ozmo has established itself as the leading provider of tech support answers, helping tens of thousands of customer service agents and millions of customers troubleshoot issues with ease and confidence. At their core, they believe in helping make technology more accessible to all people.
"Ozmo is a fabulous tool that helps me help our customers. Since having access to it, I feel like I can provide a higher level of care to our customers …
“I pretty much use Ozmo for Agents on every call. You never want to go in blind, telling the customer something that you don't see. You just want to walk …
"The My Account app consistently ranks as the most used item in the library across all Ozmo customers in both assisted and self support."
Read Ozmo Reviews, Testimonials & Customer References from 8 real Ozmo customers.
Browse Ozmo Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Ozmo.
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