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Ozmo is a technology company that creates software to solve customer support at scale for large enterprises. Their omnichannel tech support platform, which serves as a consistent and always up-to-date single source of answers, assists in over 25 million support interactions each year. At Ozmo, their mission is to answer every tech support question without human intervention. Since creating the world’s first virtual device years ago, Ozmo has established itself as the leading provider of tech support answers, helping tens of thousands of customer service agents and millions of customers troubleshoot issues with ease and confidence. At their core, they believe in helping make technology more accessible to all people.
"The My Account app consistently ranks as the most used item in the library across all Ozmo customers in both assisted and self support."
“Ozmo has helped the new hires I assist as a day-one coach get familiar with devices and how to walk customers through what they need.”
"Ozmo is a fabulous tool that helps me help our customers. Since having access to it, I feel like I can provide a higher level of care to our customers …
Read Ozmo Reviews, Testimonials & Customer References from 8 real Ozmo customers.
Browse Ozmo Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Ozmo.
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