"It’s a really great sales tool. You’re able to do an inspection on customers’ vehicles and take pictures and videos. It puts everything into a really nice report. We do courtesy inspections on every vehicle that comes through our shop, so [with DVI], we can email the report to the …

"DVI Suite made a huge difference in how we communicate with customers. Before, we’d have to spend time on the phone trying to explain a long list of issues, which is tough when the customer can’t see what we’re talking about. Now, they can follow along visually, and once they …