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"There were several downfalls to the cloud-based systems. They were more of an invoicing processing point of sale system than a store management system. Many do not work well with government, national, or fleet accounts."
“The software has helped us keep track of service reminders. If a customer says no to a service that we advise for, it’s marked in the system. Then the next time that customer is in, it will notify us that they declined that service last time, and we can bring it up to them again."
FastTrak Auto Shop Management Systems supports your efforts to develop customer loyalty that transcends the life of a single vehicle. They welcome your input and then they act based on your suggestions. From system architecture to the smallest level of operational detail, FastTrak has been built based on input from Auto Service Pros.
Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused, and faster organizations. The company provides a turn-key platform that connects every function of the business in real-time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. The company also operates Fullbay Cares, which is dedicated to giving back to the essential workers of heavy-duty repair. More information can be found at www.fullbay.com.
Protractor is a privately held company. The company works to bring leading edge technology to automotive aftermarket repair shops and tire stores. A large element in the success of the company to date is that the staff and management of Protractor have deep roots in the automotive aftermarket industry.
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