“If we weren’t working with Rithum, managing our own marketplaces would be painful at an escalating rate. Updating listings in six different places would be a headache.”
"We recognised the revenue opportunities of marketplace selling but we needed a solution that would offer a single platform, automate the management of product levels and provide us with clear visibility of sales by each channel."
“We noticed a multiple increase in our marketplace sales very soon after we started working with Rithum.”
"ChannelAdvisor has been a great partner for our company. They [help] us strategize our Sponsored Advertising spend on Amazon, and they are constantly in communication for any support we need. I am very happy with their service and am looking forward to continuing our partnership."
“We had a strong presence on eBay and Amazon, But the market was moving to lots of marketplaces, and we couldn’t keep track of them.”
“What I like about ChannelAdvisor is that you don’t haphazardly spend money to spend money. ChannelAdvisor is trying to help us make a profit. There are agencies that will just spend your money but ChannelAdvisor takes time to understand our business goals and then works with us to scale.”
“It was very easy to transition from our previous model to the new one. We placed a powerful ChannelAdvisor widget on our product landing pages and from there we were able to drive lead referrals. The process was made even easier as we were already planning new product page templates that could be built around ChannelAdvisor Where to Buy."
“We have a lot of variations in our products, such as individual paint tubes, so being able to make the parent-children relationship in Rithum and then push that over is beyond what anyone else could do. It’s been so much easier to click on a label and add marketplaces rather than manually adding data.”
“When we check our top accounts in our backend, all our marketplaces are in the top 20 accounts each month. Without Rithum we wouldn’t know where to start in getting our vast and mixed product catalogue available on so many different platforms. We’d need a team of people and still be open to inevitable human errors.”
“Our account manager has really supported us in our vision to scale.”
“We have our system, we have the marketplaces. And in the middle, we have ChannelAdvisor the critical middle portion that helps us operate.”
“I couldn’t believe we were above Wayfair. We were above Walmart. We have never seen the kind of orders like we saw when we had the shutdown.”
“We’d never systematically check all prices every morning. Without Brand Analytics, I’d be in for bad surprises. Some products would stay out of stock for long periods of time.”
“Rithum allows us to manage all marketplaces from one centralized tool. With the number of SKUs we have, and the number of channels we have a presence in, it offered all of the services we needed — including full automation.”
“Rithum was able to not only help us grow the business, but to also give us profitability.”