“It’s phenomenal being able to hear a recording of what’s happening. Before, if I wanted to understand how a salesperson was interacting with a homeowner, I had to be there. Now I can listen to it and then sit down with the salesperson and discuss what could have been done …
“Before Rilla, I’d have to drive two hours on a ridealong to ring a doorbell and the customer might not even be home. That could be frustrating, and it’s a waste of time."
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