"Over the last couple of years, Ozon has created a well-designed, state-of-the art infrastructure for delivery and customer service, giving us a reputation for reliability and quality that is important to our cornerstone for sustained market share growth: a sophisticated price team utilizing science-based price optimisation."

“Social network sentiment data provides significant insight into consumer behaviors and expectations relative to pricing practices. Multichannel retailers should diligently pursue an ongoing practice of listening to their consumers (sensing) to understand preferences and trends."