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“Automation has transformed and streamlined our operations, which has led to the elimination of costly overtime hours, improved service quality, and satisfied more customers.”
“We are able to go out to 57,000 cell towers every 15 minutes and bring back status updates to our entire team reducing unnecessary truck rolls and giving the care team exact information on the status of a customers’ cell service.”
OpsGenie is a cloud-based incident response orchestration platform for dev & ops teams, providing reliable alerts, on-call schedule management and escalations. OpsGenie integrates with monitoring tools & services, ensures the right people are notified via email, SMS, phone calls, and iOS & Android push notifications. OpsGenie empowers operations teams to stay connected and collaborate in real-time to respond to problems effectively and efficiently.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.
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