Before Resmark & WaiverSign, the signatures we collected only collected dust. Now, we’ve tripled our marketing database, and have thousands of more reviews, because every guest on every reservation has a name and email address connected to them.

I came from a legal office to Big Creek, so a lot of the work was new to me, I am also not technical so I needed a lot of help understanding the business, marketing functions and how the Resmark system worked. The Resmark staff has been lifesavers. They understand the business because they came from it, and they spent a lot of time educating me.

Online reservations are not a solution to avoid phone-based bookings. We pride ourselves on customer service and the phones are still are best opportunity to serve our customer first-hand. But not all of our customers want to call and our affiliates and resellers want speed and efficiency. Resmark’s online features and customer relationship management functions help us provide excellent customer service in an efficient manner regardless of the time of day or mode of communication our customers prefer so that we can spend more time running the business, and more importantly, making the customer experience unforgettable.

We had been looking for something that would meet our needs for over ten years, Then we heard Brandon Lake from Resmark give a presentation at the Adventure Travel World Summit in Scotland. It was the complete system that really sold us, not just one feature, but the ability to send automatic emails was a big plus.

We did a lot of research on a lot of reservation programs and nothing is as complete as Resmark. Resmark's seamless nature has streamlined things for us. From online reservations to data management and marketing opportunities, the program is very powerful.

We had a 68.3% increase in online tour sales in the first year using the Resmark reservation system. Choosing this system has been one of the best decisions we've ever made!

At the America Outdoors Association Conference we were determined to look at all the different options for tour operator software. Immediately other tour operators started telling us about Resmark, and as we looked at our choices it became absolutely clear that Resmark offered more useable functionality than the other companies, especially in the marketing arena.

Resmark Systems has given us the competitive advantage we need for booking tours at all our resorts in the Caribbean through Island Routes.

With Resmark we have been able to manage our availability much more closely, minimize our trips and expenses and maximize our profit margin!

Resmark Systems has given us the competitive advantage we need for booking tours at all our resorts in the Caribbean through Island Routes.

We're really excited about the 24/7 availability of our schedule! Also, with all the new data, our email marketing will be simplified and better as pinpoint targeted marketing. We're anticipating that Resmark's tour booking software will pick up that last 15-20% of our reservations.

If you're thinking about Resmark, get it. I have done the research. It can reduce your payroll costs, increase your sales, reduce frustration, and allow you to have some life outside of work.

We believe that Resmark's tour reservation system has helped expand our business already, and will allow us to offer more activities with little or no additional staff. We can get information to our customers quicker and we look more professional.

Resmark has enabled us to have more control over the social reviews that we receive, which makes our company look great online!