“We wanted to ensure a superior customer experience by maintaining stable on-shelf availability, We found RELEX use of AI and machine learning offers us just that.”
“RELEX offers us the ability to innovate through advanced AI capabilities and provides the flexibility we need to address the specific complexities of our supply chain,. Demand can fluctuate based on market trends and consumer preferences, making it difficult to predict and plan inventory levels accurately."
“We are confident that RELEX will help us to achieve our goals by enhancing our assortment planning and space utilization, RELEX’s focus on delivering measurable value aligns with our principle of providing the best for our customers, ensuring we continue to celebrate and serve our communities effectively.”
“I can say with confidence and sincerity this was the most successful IT project I’ve ever worked on.”
“With RELEX, I’m able to optimize my sales while keeping one eye on the products. Without RELEX, not many can say the same.”
“RELEX’s continued Top-Ten LeaderBoard rankings and its upward movement on the Top-20 list highlight their ongoing commitment to being a highly innovative company that prioritizes customer satisfaction.”
“With RELEX in place across the business, we were able to successfully navigate the coronavirus crisis, support individual stores, and meet our customers’ needs with a high level of service during this unique time of shifting demand.”
“The RELEX system gathers information quickly and at all desired levels, and we can also set up automated reporting to meet different needs.”
“DOUGLAS’s e-commerce growth has been propelled by our #FORWARDBEAUTYDigitalFirst strategy, which outlines our path into the future of omnichannel retail.”
“So we encourage users to innovate ways to improve processes and outcomes within the solution. When one team identifies an opportunity for improvement, we can now approve it from a central perspective, then execute it as part of the master branch implementation setup for omnichannel operations across all markets. In that way, RELEX ensures that we are working at a best-in-class level everywhere we do business."
“You simply can’t overstate the value that AI-based forecasting brings to the retail environment. RELEX’s machine learning drove an immediate improvement to forecast accuracy that we felt throughout the supply chain and store and DC operations, Since implementing an AI-driven supply chain, RELEX has driven truly remarkable improvements to our forecast accuracy and availability across the board. This includes an 8.5% availability increase for ultra-fresh products with shelf life under 3 days—with no corresponding rise in spoilage.”
“Selecting RELEX has been a pivotal decision during this period of significant growth. Their advanced solutions will improve our control over our supply chain processes and empower our team to respond swiftly to customer needs and market trends, ensuring we stay ahead in the ever-competitive fashion industry.”
“This automation has boosted our efficiency and significantly reduced food waste through more accurate and systematic ordering. Also, the ability to configure RELEX ourselves has been essential, enabling us to customize the system to our specific requirements without needing extensive coding knowledge.”
“RELEX provides the necessary tools, intelligence, and visibility to anticipate and respond to these fluctuations, helping us maintain more stable production and service levels.”
“We’re very proud to have reached this stage, Thanks to RELEX, our forecasts are more accurate than ever, and the preparation process is much quicker. There’s significantly less fine-tuning, and we’re better equipped to respond when something unexpected happens.”