“By understanding our business, the RELEX team was able to quickly and confidently recommend the best configuration without a lot of revision. The relationship is genuinely one of partnership.”
“However, following the introduction of machine learning, we were extraordinarily impressed to see just how much further RELEX’s algorithms could improve our forecast accuracy and stability—improvements critical to our ability to manage the complexity specific to our industry and business model.”
“What impressed me was the way that RELEX stuck by us until we got everything right. It’s been an amazing journey.”
“Because we are an e-grocer, technology is the core of our business. In the past, we handled inventory and replenishment with in-house software. However, as we grew, we recognized that we needed an outside solution with more functionality to manage our large assortment of products, which range from nonperishables to ultra-fresh.”
"The implementation process was a journey for us. RELEX led us. They guided us through that whole process. If I heard the word configure once, I heard it twice. Don't worry, this is configurable, but it was really an iterative process, and they were right there."
“One of the best things about RELEX is the dashboards which are the main drivers of our S&OP process. For the first time, we’re all looking at the same data – in ways that are meaningful to our roles. RELEX has helped us link up the business, and streamline our cross-functional communication. We can now tie our financial plan directly to the demand plan in RELEX, which, in turn, connects with our inventory and production plans.”
“Establishing trust, cultivating relationships, and building scalable platforms – these are the foundational elements of a business that you cannot attach a dollar value to. When our teams share observations, draw conclusions, and execute decisions on the unified platform that RELEX provides, it brings tremendous benefits not only to our P&L, but to our culture as well.”
“We used the system to improve our demand planning and to understand current and projected capacities, needs and gaps. RELEX enables the operations and sales teams to work more effectively and collaboratively. The system identifies when we’re at risk of not meeting customer demand and we can then pivot our production schedules accordingly.”
“We wanted to ensure a superior customer experience by maintaining stable on-shelf availability, We found RELEX use of AI and machine learning offers us just that.”