"We were looking for a powerful solution to be able to interconnect our digital channels to our CRM. Relay42 fits perfectly in this, because what we wanted to achieve was to break down silos and implement an omnichannel strategy, so we could actually tell our story to the customer on the right channel at the right time.”
"For this customer journey, we gathered specialists from all marketing channels. It was the first time we sat together to brainstorm a journey based on everyone’s input — a fantastic opportunity for a cross-team collaboration towards a common objective."