Refiner is a user feedback & customer survey solution for data driven for SaaS teams. They help their customers better understand the needs of their users, track customer satisfaction, increase retention rates and research what to build next.
"For the Segment integration, we really had to decide on a case-by-case basis what to call each event. And we didn’t have control over all that. So that was a problem because we needed more flexibility, to be able to do that more easily."
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