Refiner is a user feedback & customer survey solution for data driven for SaaS teams. They help their customers better understand the needs of their users, track customer satisfaction, increase retention rates and research what to build next.
"The NPS question was a little bit buried in a form with about ten questions. It was more for research purposes. And most importantly, it wasn’t the most representative of our customer base because the response rate was relatively low and the NPS reporting was inconsistent from country to country and from person to person."




Read Refiner Reviews, Testimonials & Customer References from 11 real Refiner customers.
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