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Refiner

Read 11 Refiner reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Refiner as their Customer Experience (CX) Analytics

Refiner is a user feedback & customer survey solution for data driven for SaaS teams. They help their customers better understand the needs of their users, track customer satisfaction, increase retention rates and research what to build next.

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Customer Rating Review Score based on 958 reference ratings
4.8/5.0 (958)

11Testimonials

  • "The NPS question was a little bit buried in a form with about ten questions. It was more for research purposes. And most importantly, it wasn’t the most representative of …

    Mathieu Le Roux Voice of the Customer Expert

  • "We love using Refiner to automatically gather NPS survey results and get critical feedback we need from our trial users so we can constantly improve our word of mouth flywheel. …

    Paul Yacoubian Founder, CEO

  • "For the Segment integration, we really had to decide on a case-by-case basis what to call each event. And we didn’t have control over all that. So that was a …

    Thibaut Davoult Head of Growth
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4 Case Studies

  • How Qonto leveraged Refiner to overhaul their Voice of Customer Program and …

    Mathieu Le Roux Voice of the Customer Expert

  • How Castos uses Refiner to inform their product roadmap and optimize onboarding

    Craig Hewitt Chief Executive Officer

  • Thriday uses Refiner to improve their platform during beta and gets a …

    Justin Bohlmann Head of Growth
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Additional Refiner Information & Resources

Read Refiner Reviews, Testimonials & Customer References from 11 real Refiner customers.

Browse Refiner Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Refiner.

FeaturedCustomers has 1,911,736+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.