"Before we were using Reduct, we would just take notes on computer and then try to find that in the video. So, there was not really any transcript and it was just kind of a nightmare. It takes 10 times as long to create anything and it's enough of a …
"We start every design sprint with a clip from a user interview. Oh, you're asking me what I like to say on my auto policy, by bundling with friends. When I hear it worded like that, I hear you're going to pay more overall showing the pain points, showing someone …
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