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Qwaiting Case Studies

  • Qwaiting Helped PSC Academy Set Up An Intuitive Helpdesk

  • Qwaiting Helped DHL Express Set Up An Intuitive Helpdesk

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    4.7 / 5.0
    Customer References69 total
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    Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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    4.7 / 5.0
    Customer References59 total
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    V-Count is a global manufacturer and provider of cutting edge People Counting devices and Retail Analytics. Serving numerous industry verticals, V-Count’s customer behavior analytics help businesses boost conversions, increase profits and optimize operations in their physical locations. With both self-hosted and SaaS options available to collect raw data and process it into meaningful insights, V-Count products are exported to more than 100 countries and installed in over 30,000 points around the world. Current solutions offered are street counting, queue management, people counting, heat mapping and staff elimination.

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    Customer References758 total
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    Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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