100 QuestionPro Testimonials

"I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my surveys: from basic but vital things like having the right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money."

"I can tell you what my experience has been with using the tool so far while creating a survey for the Comm team. Overall, the tool has served it's primary function pretty well for us, which is to gather data from users and compile it into a central report. It's fairly easy to use and doesn't require a lot of in-depth training to get going. That's a great thing. There are a lot of great functions built into the tool as well, like the custom reporting options, and ability to administer accounts to others. The real-time CSR is also a HUGE help. Kudos on that one. They were able to direct me to links for answers I needed and when I could not do something myself, they fixed it on the back end."

“Working with QuestionPro has been an efficient, supportive, and versatile experience. We highly recommend their solution to our peers seeking a comprehensive, data-driven survey platform to optimize consumer insights and enhance decision-making processes.”

"We collect and analyze customer feedback on a daily basis. The feedback survey is sent when a case for a particular customer is closed. This process was manual and we needed an efficient automated solution. QuestionPro provided us with the infrastructure to setup the feedback survey, collect data and analyze the collected data. However, they did not have a mechanism to automatically send the feedback when a case was closed. QuestionPro custom developed an automation solution for us. We can now simply email a file containing the email addresses of customers whose cases have been closed. The file is automatically processed and feedback surveys are distributed to the email addresses in the file."

"QuestionPro surveys have provided U.S. Bank's Corporate Procurement group with a user friendly tool to administer surveys of our internal customers. This easy to use product allows us to quickly define and distribute surveys to gain timely and valuable information regarding our customer satisfaction rates. It has been a great value in its use to date."

"We had been looking for a purely web-based solution, and QuestionPro was the best that we found."

"QuestionPro is the only online survey software provider we found that offers comprehensive, integrated panel management at an affordable price. Their professionalism, attention to detail, and commitment to helping us get our panel up and running was excellent. We're very satisfied with QuestionPro."

"We've gained a ton of really great learning from the QuestionPro surveys. As a result of our website customer satisfaction surveys and analysis, we have been able to make some impactful changes to the website. Everyone who has used it has received some great benefits. And its flexibility and accessibility makes it useful to various departments across the entire organization."

“QuestionPro was able to meet our basic requirements as well as provide excellent customer service along the way. The intuitive platform did not take too long to ramp up and get us going with surveys. By adding consulting hours into the contract we were able to ensure that they were there for us to help us grow into the platform to fit our needs. In addition, education hours hosted each month are another added component that shows even more capabilities of the platform.”

“The QuestionPro team is committed to innovation and easy-to-use collaborative tools. QuestionPro allows users to pursue complex sets of data through randomization, dynamic questions presentment, counterbalancing, and much more. We’ve worked with them on a number of projects so far and we’re looking forward to a long-lasting partnership that helps us fulfill our ongoing need for richer and more dynamic user information.”

"In speaking with retailers, we hear time and again how invaluable consumer feedback is, especially as brands now have to compete across multiple channels to win customers. QuestionPro helps brands better engage and learn from consumers, and the information retailers collect can inform them of where to invest resources and close sales."

"We use QuestionPro Audience when we need to get quick answers to complicated questions regarding consumers, our brand and the markets we work in. QuestionPro Audience’s expert and responsive personal support allows us to launch surveys at very short notice, while the online dashboard makes it easy analyze responses and visualize the results."

"Managing the nine separate reader panels of our magazines was a bit overwhelming before QuestionPro Audience, but they’ve greatly simplified the process in all areas."

“Anyone working in the performing arts sector who is not using the incredible power of QuestionPro is doing themselves a great disservice The clarity and insight gained by targeting individual segments of your clientele and finding out what they really need and want in the form of deliverables are priceless and requisite to long term success."

“Instead of being in the hands of the ‘aunty’s network’, we wanted to build something to ensure that the next generation of Muslims have an easier time finding a marriage partner than us Muslim Marriage Services is providing a huge verified pool of possible partners to choose from, not just 5 people put forward by the aunty’s network. Not just strangers on a website who could be anybody. It takes time to find the right match and working with various university societies will help those seriously looking for a matrimonial partner.”