100 QuestionPro Testimonials

"We approached QuestionPro with multiple research demands, including a simple user interface, the ability to program complex survey logic, send high volumes of survey invitations and store massive amounts of data, plus a flexible, intuitive analysis tool that allows us to see relationships in the data in real time, as it comes in from the field all with a reasonable price tag."

"I've been administering questionnaires online as part of my research activities in my PhD studies, since 2006. I am exceedingly pleased with the ease of use of QuestionPro's user-friendly interface, and their high quality customer service. The pilot survey for my dissertation is rather long, and I'd like to give the respondents the opportunity to Save and Continue the survey at a later date. I know that will improve my response rate. I evaluated the same service on SurveyMonkey to which I also have access, and compared it to that of QuestionPro. QuestionPro's approach is far easier to work with, especially if the questionnaire is being sent to a group mailing list. A big thumbs up, from a busy student!"

"I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any conference presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now."

"QuestionPro has provided us with an excellent online survey platform to complete our research. It offers unique question designs that allow us to collect information in sophisticated ways. The functionality of the survey platform also permits the use of advanced branching and logic, which has been very effective for us in tailoring surveys to individual respondents. Overall, QuestionPro has been a very practical tool for facilitating our research."

"We collect and analyze customer feedback on a daily basis. The feedback survey is sent when a case for a particular customer is closed. This process was manual and we needed an efficient automated solution. QuestionPro provided us with the infrastructure to setup the feedback survey, collect data and analyze the collected data. However, they did not have a mechanism to automatically send the feedback when a case was closed. QuestionPro custom developed an automation solution for us. We can now simply email a file containing the email addresses of customers whose cases have been closed. The file is automatically processed and feedback surveys are distributed to the email addresses in the file."

"QuestionPro surveys have provided U.S. Bank's Corporate Procurement group with a user friendly tool to administer surveys of our internal customers. This easy to use product allows us to quickly define and distribute surveys to gain timely and valuable information regarding our customer satisfaction rates. It has been a great value in its use to date."

"We had been looking for a purely web-based solution, and QuestionPro was the best that we found."

"QuestionPro is the only online survey software provider we found that offers comprehensive, integrated panel management at an affordable price. Their professionalism, attention to detail, and commitment to helping us get our panel up and running was excellent. We're very satisfied with QuestionPro."

"We've gained a ton of really great learning from the QuestionPro surveys. As a result of our website customer satisfaction surveys and analysis, we have been able to make some impactful changes to the website. Everyone who has used it has received some great benefits. And its flexibility and accessibility makes it useful to various departments across the entire organization."

“QuestionPro was able to meet our basic requirements as well as provide excellent customer service along the way. The intuitive platform did not take too long to ramp up and get us going with surveys. By adding consulting hours into the contract we were able to ensure that they were there for us to help us grow into the platform to fit our needs. In addition, education hours hosted each month are another added component that shows even more capabilities of the platform.”

“The QuestionPro team is committed to innovation and easy-to-use collaborative tools. QuestionPro allows users to pursue complex sets of data through randomization, dynamic questions presentment, counterbalancing, and much more. We’ve worked with them on a number of projects so far and we’re looking forward to a long-lasting partnership that helps us fulfill our ongoing need for richer and more dynamic user information.”

"In speaking with retailers, we hear time and again how invaluable consumer feedback is, especially as brands now have to compete across multiple channels to win customers. QuestionPro helps brands better engage and learn from consumers, and the information retailers collect can inform them of where to invest resources and close sales."

"We use QuestionPro Audience when we need to get quick answers to complicated questions regarding consumers, our brand and the markets we work in. QuestionPro Audience’s expert and responsive personal support allows us to launch surveys at very short notice, while the online dashboard makes it easy analyze responses and visualize the results."

"Managing the nine separate reader panels of our magazines was a bit overwhelming before QuestionPro Audience, but they’ve greatly simplified the process in all areas."

“Anyone working in the performing arts sector who is not using the incredible power of QuestionPro is doing themselves a great disservice The clarity and insight gained by targeting individual segments of your clientele and finding out what they really need and want in the form of deliverables are priceless and requisite to long term success."