96 QuestionPro Testimonials

“The QuestionPro team is committed to innovation and easy-to-use collaborative tools. QuestionPro allows users to pursue complex sets of data through randomization, dynamic questions presentment, counterbalancing, and much more. We’ve worked with them on a number of projects so far and we’re looking forward to a long-lasting partnership that helps us fulfill our ongoing need for richer and more dynamic user information.”

"Atlas has used QuestionPro extensively in 2006 within the Atlas Learning group which provides training services to clients and within the Marketing department for client surveys. The use of the service allowed Atlas Learning to monitor client satisfaction immediately after training sessions in our computer labs and again within 60 days to compare progress clients made utilizing our applications."

“I specialize in market research and consumer insights. My role is dedicated to uncovering invaluable consumer data that empowers us to make data-driven decisions and drive excellence in our products and services."

"QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionPro has to offer."

"QuestionPro has provided us with an excellent online survey platform to complete our research. It offers unique question designs that allow us to collect information in sophisticated ways. The functionality of the survey platform also permits the use of advanced branching and logic, which has been very effective for us in tailoring surveys to individual respondents. Overall, QuestionPro has been a very practical tool for facilitating our research."

"We collect and analyze customer feedback on a daily basis. The feedback survey is sent when a case for a particular customer is closed. This process was manual and we needed an efficient automated solution. QuestionPro provided us with the infrastructure to setup the feedback survey, collect data and analyze the collected data. However, they did not have a mechanism to automatically send the feedback when a case was closed. QuestionPro custom developed an automation solution for us. We can now simply email a file containing the email addresses of customers whose cases have been closed. The file is automatically processed and feedback surveys are distributed to the email addresses in the file."

"QuestionPro surveys have provided U.S. Bank's Corporate Procurement group with a user friendly tool to administer surveys of our internal customers. This easy to use product allows us to quickly define and distribute surveys to gain timely and valuable information regarding our customer satisfaction rates. It has been a great value in its use to date."

"We had been looking for a purely web-based solution, and QuestionPro was the best that we found."

"QuestionPro is the only online survey software provider we found that offers comprehensive, integrated panel management at an affordable price. Their professionalism, attention to detail, and commitment to helping us get our panel up and running was excellent. We're very satisfied with QuestionPro."

"We've gained a ton of really great learning from the QuestionPro surveys. As a result of our website customer satisfaction surveys and analysis, we have been able to make some impactful changes to the website. Everyone who has used it has received some great benefits. And its flexibility and accessibility makes it useful to various departments across the entire organization."

“QuestionPro was able to meet our basic requirements as well as provide excellent customer service along the way. The intuitive platform did not take too long to ramp up and get us going with surveys. By adding consulting hours into the contract we were able to ensure that they were there for us to help us grow into the platform to fit our needs. In addition, education hours hosted each month are another added component that shows even more capabilities of the platform.”

"We approached QuestionPro with multiple research demands, including a simple user interface, the ability to program complex survey logic, send high volumes of survey invitations and store massive amounts of data, plus a flexible, intuitive analysis tool that allows us to see relationships in the data in real time, as it comes in from the field all with a reasonable price tag."

"In speaking with retailers, we hear time and again how invaluable consumer feedback is, especially as brands now have to compete across multiple channels to win customers. QuestionPro helps brands better engage and learn from consumers, and the information retailers collect can inform them of where to invest resources and close sales."

"We use QuestionPro Audience when we need to get quick answers to complicated questions regarding consumers, our brand and the markets we work in. QuestionPro Audience’s expert and responsive personal support allows us to launch surveys at very short notice, while the online dashboard makes it easy analyze responses and visualize the results."

"Managing the nine separate reader panels of our magazines was a bit overwhelming before QuestionPro Audience, but they’ve greatly simplified the process in all areas."