100 QuestionPro Testimonials

"We approached QuestionPro with multiple research demands, including a simple user interface, the ability to program complex survey logic, send high volumes of survey invitations and store massive amounts of data, plus a flexible, intuitive analysis tool that allows us to see relationships in the data in real time, as it comes in from the field all with a reasonable price tag."

“QuestionPro was able to meet our basic requirements as well as provide excellent customer service along the way. The intuitive platform did not take too long to ramp up and get us going with surveys. By adding consulting hours into the contract we were able to ensure that they were there for us to help us grow into the platform to fit our needs. In addition, education hours hosted each month are another added component that shows even more capabilities of the platform.”

"I can tell you what my experience has been with using the tool so far while creating a survey for the Comm team. Overall, the tool has served it's primary function pretty well for us, which is to gather data from users and compile it into a central report. It's fairly easy to use and doesn't require a lot of in-depth training to get going. That's a great thing. There are a lot of great functions built into the tool as well, like the custom reporting options, and ability to administer accounts to others. The real-time CSR is also a HUGE help. Kudos on that one. They were able to direct me to links for answers I needed and when I could not do something myself, they fixed it on the back end."

“We now have a product that members of the university community can use to solve problems for companies, helping to engage UT more fully into the economy of Tennessee.”

“QuestionPro is the ideal research partner for us, because we are now able to quickly make fact-based decisions in various areas of marketing communication. Thus, we move from a "We believe that" to an approach of knowledge and learning and ultimately make better decisions for Düsseldorf.”

“QuestionPro has been extremely helpful in explaining the platform, assisting us in developing the appropriate survey questions to match our needs and are readily available at anytime to answer question in a timely fashion.”

"QuestionPro has met all of our companies needs.The flexibility and versatility of their product has made survey creation a dream for our staff. Along with their top-notch customer service I would recommend Questionpro to anyone."

"We came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support."

"We had been looking for a purely web-based solution, and QuestionPro was the best that we found."

"QuestionPro is the most user-friendly survey tool that my colleagues and I have used. In addition to producing a very intuitive product, the technical and sales support staffs are top-notch. They respond to inquiries within 24 hours and typically go above and beyond the call of duty to assist clients. My agency has been very pleased with the product’s quality and the first-class service provided by QuestionPro staff."

“By partnering with QuestionPro Communities and having access to a wide range of features, Gannett was able to expand the research and conduct additional types of studies. They were able to successfully conduct research across 10 markets using the comprehensive Communities platform. Gannett was also able to identify the pulse of each market along with understanding the scope of advertising which they leveraged to increase readership.”

“The ability to use the NPS question on inline email surveys has been key element in adding an additional layer of communication with our customers to collect their responses in a more practical and agile approach.”

“If efficiency, user-friendliness, or variety of choice are a priority for any organization considering a survey software - I would urge them to use QuestionPro."

"QuestionPro has become our central data collection interface for various subjects and analysis such as customer satisfaction, project success, brand benchmarks, market researches etc. Because of its simple yet elegant interface, our users are able to generate their own surveys and they are able to distribute to their target group. Last but not least, they are able to follow up the response ratio and can export the answers into different analysis tools. With the high level support of QuestionPro consultants, everything goes smooth and effortless.”

“We developed the OPTM360 to make behavior change faster, easier and excuse-free, to be able to most effectively deliver on our philosophy, we needed a technology that was reliable and could adapt to our model, and QuestionPro as a partner has delivered in these areas.”