The credit control functionality is amazing compared to AX3. We’ve got better credit control so we can actively chase our debt. The collection management system has really improved in 2012, so now we can create diaries to call people back, we can create cases with customers and we can have a full diary of dialog that we’ve had with a customer so we don’t have to keep any external information about them. It’s all on AX and it really helps us control our financial risk.

We had complete confidence that QuantiQ could provide comprehensive project consulting services for Microsoft Dynamics solutions – something our business was lacking, but desperately requiring.

I was really taken back by Microsoft Dynamics AX’s scalability and functionality. It is a great core application with the ability to be used worldwide and to add on the specific requirements of each region whether it’s language, tax regulations, varying currencies or business processes.

QUANTIQ brought in people who not just understood Microsoft Dynamics AX, but who also understood our business and the technology we use. So if we start talking about a bill of materials, they understand that. That’s brought a tremendous amount of value to us.

Once we have a customer order we launch a production order to fulfil that requirement. Customers order multiple products so we have a consolidation element which might include spare parts. The whole order is then shipped to the customer”.

QUANTIQ were very attentive and discerning of our needs from the outset. QUANTIQ’s consultants listened to our aims of the solution and took us through the key features in Dynamics 365 that were going to help us achieve them. QUANTIQ’s openness and transparency infused confidence in our team and we knew very early on that they were a good fit. We knew that we could expect much more than a supplier vendor relationship with QUANTIQ – instead one where both parties are striving for the same aim. We work in an agile way with new features being released through the RateSetter platform every 2 weeks and that’s exactly how QUANTIQ work as well so there was already an alignment between the two organisations in the way of working. QUANTIQ’s support has been invaluable and the entire process from diagnostic, analysis, design, development, deployment and operation has been encouraging and smooth-sailing. QUANTIQ’s consultants knew exactly how to work with the business team which allowed me to take a step back. It was a rapid implementation, delivering what we needed and getting it out to market in under 8 weeks which enabled us to accelerate the growth of our business finance – which is a key part of RateSetter now.

Established service professionals like QUANTIQ also become long-term partners for their clients as they are there not only for the initial solution implementation, but equally as important, they are also there for future upgrades and ongoing solution support.

From the very beginning it has been, and will continue to be, a pleasure dealing with your team. Everyone has been very supportive and worked with us every step of the way. We now have some very knowledgeable people on AX and with the support from QUANTIQ they will ensure that AX will help drive our business forward.

When we were looking for a provider we wanted to find a company that had international capability, credibility and would work with us for the long term. QuantiQ lived up to their reputation. They brought us the Life Sciences capability we needed, plus the stability and size of an organisation we wanted to work with.

Microsoft Dynamics NAV has given us the ability to significantly increase our turnover.