“We rely on other professionals in our field. Qualtrax was suggested on an industry message board, and in the end that is the solution our team chose.”
"Document management may not seem very exciting but on a regular basis it helps us find and capitalize on efficiencies, fast.”
"My favorite part of the Qualtrax system is the user interface because it actually gives me multiple options in terms of accreditation as well as linking documents to standards."
"We have been very pleased with the cooperation between Qualtrax in getting us installed, implemented and trained along with our consultant in helping with the content of our policies, procedures and outlining our processes to ensure we are capturing the right evidence to support our compliance."
“The other thing for auditing and compliance which I absolutely love is the tracking of corrective actions."
"The Qualtrax implementation and training team that came to our laboratory to get us up and running was phenomenal. The support that is behind the person or team that comes into the laboratory to train us on Qualtrax is unmatched by any other company I've ever seen."
"Used to be you’d have to go through all these notebooks, produce all these big files full of information to lay out on the table and you definitely were going to miss something. So now when it comes audit time - piece of cake."
“Qualtrax is an integral part of our business management system, Every aspect of our business runs through Qualtrax.”
"The biggest return on investment for us is going to be the time. Because of the fact that our procedures need to be signed off and approved by many different people, it’s been very difficult to get that done with hand signatures - it takes a significant amount of time - so going to this automated, electronic system will help tremendously."
"My personal experience with Qualtrax has been very positive. I found the product very easy to learn. It’s been easy to use. It’s extremely flexible for our organization, and it’s provided us with an opportunity to automate our processes in a way that has allowed us to simplify and to provide access to things in many, many locations at the same time."
“The access to our staff to the actual published documents has really increased. People find it a lot easier to find the actual documents."
“Information and document management was a huge driver in selecting Qualtrax, The support team took us through the first training and helped us manipulate the software to do exactly what we need to get done. They have also been very receptive of requests for additions to the software. Having a responsive support team like this helps us to configure the software to better meet our needs.”
"Zero non-compliances in our audit! A big thanks to Qualtrax for that. This was the first year since 2009 in which the lab was granted an unconditional recertification meaning there was not a single non-compliance found. As a bonus, the auditor made many favorable comments about our lab technicians, concise SOPs and comprehensive use of Qualtrax."
"For auditing purposes, you're flawless."
"The main thing Qualtrax has done really well for our organization is the simplification of getting procedures reviewed, re-validated, and back out to the public state because that was a nightmare for everybody in a paper state. We have been using Qualtrax for over 12 years now."