"Zero non-compliances in our audit! A big thanks to Qualtrax for that. This was the first year since 2009 in which the lab was granted an unconditional recertification meaning there was not a single non-compliance found. As a bonus, the auditor made many favorable comments about our lab technicians, concise …

"The biggest return on investment for us is going to be the time. Because of the fact that our procedures need to be signed off and approved by many different people, it’s been very difficult to get that done with hand signatures - it takes a significant amount of time …

"[Qualtrax has] simplified what we do very much."

"Qualtrax is invaluable in maintaining our document control and was an integral part in our achieving compliance with the ISO/IEC 17025:2005 standard. I am confident that we will be able to continue to improve our quality system in the laboratory."

"My personal experience with Qualtrax has been very positive. I found the product very easy to learn. It’s been easy to use. It’s extremely flexible for our organization, and it’s provided us with an opportunity to automate our processes in a way that has allowed us to simplify and to …

“The access to our staff to the actual published documents has really increased. People find it a lot easier to find the actual documents."

“If you’re involved in an audit, then you understand the struggle to keep all of your paperwork in the proper shape. Implementing our document management system required an all-out commitment and was hard work, but it has been worth it.”

"Document management may not seem very exciting but on a regular basis it helps us find and capitalize on efficiencies, fast.”

“Qualtrax is an invaluable training tool, Employees can learn a new procedure or even a new position very quickly using this system.”

"We have been very pleased with the cooperation between Qualtrax in getting us installed, implemented and trained along with our consultant in helping with the content of our policies, procedures and outlining our processes to ensure we are capturing the right evidence to support our compliance."

“We actually visited the other hospital, We were impressed with the document control features of Qualtrax as well as the price point. It was very reasonable for a community hospital.”

"We've been able to pay for Qualtrax by having a reduced number of non-conformances in our audits. A lot of companies, when they have non-conformances, it takes a lot of time and effort to go back and correct those, and by stopping, or not having them in the first place, …

"I believe Qualtrax would probably be best served for all companies that use a final product that they sell to a customer."

"Used to be you’d have to go through all these notebooks, produce all these big files full of information to lay out on the table and you definitely were going to miss something. So now when it comes audit time - piece of cake."

"We are a lean organization—constantly trying to improve our processes while cutting away the waste."