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“We chose Qualtrax because it solved so many of our pain points and issues that we have in the lab.”
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"The Qualtrax implementation and training team that came to our laboratory to get us up and running was phenomenal. The support that is behind the person or team that comes into the laboratory to train us on Qualtrax is unmatched by any other company I've ever seen."
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"Migrations don’t always happen that fast."
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“If you’re involved in an audit, then you understand the struggle to keep all of your paperwork in the proper shape. Implementing our document management system required an all-out commitment and was hard work, but it has been worth it.”
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"Document management may not seem very exciting but on a regular basis it helps us find and capitalize on efficiencies, fast.”
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“I sold software at one point in my career, It was very important to me that Qualtrax would be responsive after the initial implementation.”
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"The Qualtrax technical support team is spectacular. They're absolutely wonderful....I would recommend Qualtrax because everything is documented, it's in one location, and it really takes out variation in your processes."
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“Qualtrax is an integral part of our business management system, Every aspect of our business runs through Qualtrax.”
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“Information and document management was a huge driver in selecting Qualtrax, The support team took us through the first training and helped us manipulate the software to do exactly what we need to get done. They have also been very receptive of requests for additions to the software. Having a …
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"Used to be you’d have to go through all these notebooks, produce all these big files full of information to lay out on the table and you definitely were going to miss something. So now when it comes audit time - piece of cake."
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“The Word documents had worked for a long time, and they were meticulously maintained, but you can’t do too much with a bunch of Word documents; they’re not very flexible, We needed to automate for our own sanity, if nothing else.”
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"My favorite part about Qualtrax is being able to access documents that any of our departments have created with just the click of a button."
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"With Qualtrax, we’re mitigating needing an extra [full time employee] of personnel - and that’s not a low-level FTE either, it’s much more of a leadership level. We’re able to utilize several of us who oversee quality rather than having an entirely different department dedicated to that."
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“We rely on other professionals in our field. Qualtrax was suggested on an industry message board, and in the end that is the solution our team chose.”
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"The most valuable asset is that it’s a centralized repository. It makes everything incredibly easy to find. It’s very easy to incorporate more things than you would think possible into the one system."