"The Qualtrax technical support team is spectacular. They're absolutely wonderful....I would recommend Qualtrax because everything is documented, it's in one location, and it really takes out variation in your processes."
"The Qualtrax implementation and training team that came to our laboratory to get us up and running was phenomenal. The support that is behind the person or team that comes into the laboratory to train us on Qualtrax is unmatched by any other company I've ever seen."
"The number one way Qualtrax has simplified our organization is the document control process. It used to be a manual process with a lot of paper, a lot of chasing people around to have them sign things, and now with the Qualtrax software, it’s just a lot simpler to track the document changes and track that all the documents are going where they’re supposed to be and everybody is trained on them."
"[Qualtrax is] not only a document control system but anything that you do in your laboratory or your business that you can chart out on a piece of paper, you can do in Qualtrax."
"Just about every department in our office benefits from Qualtrax. We track documents, track processes, keep trainings up to date, and follow workflows to make sure our processes are complete from beginning to end."
"Before we used Qualtrax, we had files in filing cabinets or files on our y-drive. Thanks to Qualtrax, things are much easier because everything is in one location."
“The other thing for auditing and compliance which I absolutely love is the tracking of corrective actions."
"The biggest return on investment for us is going to be the time. Because of the fact that our procedures need to be signed off and approved by many different people, it’s been very difficult to get that done with hand signatures - it takes a significant amount of time - so going to this automated, electronic system will help tremendously."
"The main thing Qualtrax has done really well for our organization is the simplification of getting procedures reviewed, re-validated, and back out to the public state because that was a nightmare for everybody in a paper state. We have been using Qualtrax for over 12 years now."
"Since using Qualtrax we have reduced our non-conformances to various standards considerably."
"The data generated through Qualtrax workflows is what your key leaders are looking for. They’re getting reports that are ten times more robust, and catered to data that they need to make key decisions that just aren’t there in the preexisting paper form."
“The access to our staff to the actual published documents has really increased. People find it a lot easier to find the actual documents."
"My favorite part about Qualtrax is being able to access documents that any of our departments have created with just the click of a button."
"My favorite part of the Qualtrax system is the user interface because it actually gives me multiple options in terms of accreditation as well as linking documents to standards."
"Our partnership with ASCLD/LAB automates the accreditation process for its staff and over 400 laboratories."