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"The most valuable asset is that it’s a centralized repository. It makes everything incredibly easy to find. It’s very easy to incorporate more things than you would think possible into the one system."
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"Qualtrax is invaluable in maintaining our document control and was an integral part in our achieving compliance with the ISO/IEC 17025:2005 standard. I am confident that we will be able to continue to improve our quality system in the laboratory."
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"In all of our experiences, the Qualtrax team has been wonderful to work with, in that they are responsive, friendly, and fun."
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“We selected Qualtrax because workflows were a significant differentiator for us."
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"The biggest return on investment for us is going to be the time. Because of the fact that our procedures need to be signed off and approved by many different people, it’s been very difficult to get that done with hand signatures - it takes a significant amount of time …
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"The Qualtrax technical support team is spectacular. They're absolutely wonderful....I would recommend Qualtrax because everything is documented, it's in one location, and it really takes out variation in your processes."
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“The access to our staff to the actual published documents has really increased. People find it a lot easier to find the actual documents."
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“The Word documents had worked for a long time, and they were meticulously maintained, but you can’t do too much with a bunch of Word documents; they’re not very flexible, We needed to automate for our own sanity, if nothing else.”
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"The Qualtrax implementation and training team that came to our laboratory to get us up and running was phenomenal. The support that is behind the person or team that comes into the laboratory to train us on Qualtrax is unmatched by any other company I've ever seen."
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“We chose Qualtrax because it solved so many of our pain points and issues that we have in the lab.”
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“Qualtrax is an invaluable training tool, Employees can learn a new procedure or even a new position very quickly using this system.”
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"We've been able to pay for Qualtrax by having a reduced number of non-conformances in our audits. A lot of companies, when they have non-conformances, it takes a lot of time and effort to go back and correct those, and by stopping, or not having them in the first place, …
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"It’s been a love affair with the system."
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"[Qualtrax has helped] with our master document list. I no longer have to remember to go into a spreadsheet and make those changes myself, and it has eased my responsibility of sending out those email reminders to individuals."
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"With Qualtrax, we’re mitigating needing an extra [full time employee] of personnel - and that’s not a low-level FTE either, it’s much more of a leadership level. We’re able to utilize several of us who oversee quality rather than having an entirely different department dedicated to that."