"The biggest return on investment for us is going to be the time. Because of the fact that our procedures need to be signed off and approved by many different people, it’s been very difficult to get that done with hand signatures - it takes a significant amount of time …

"Document management may not seem very exciting but on a regular basis it helps us find and capitalize on efficiencies, fast.”

"For auditing purposes, you're flawless."

"It’s been a love affair with the system."

“When I worked in the shipping industry, we used software to help us automate our compliance records and in some cases, our processes, We thought the right system might help us at PSI as well.”

"We would not be able to work for the clients that we work for if we did not have Qualtrax. Qualtrax makes us look like a big company—when we've been inspected by our customers, they're very impressed by the high-level of compliance we're able to illustrate through the use of …

"In all of our experiences, the Qualtrax team has been wonderful to work with, in that they are responsive, friendly, and fun."

“If you’re involved in an audit, then you understand the struggle to keep all of your paperwork in the proper shape. Implementing our document management system required an all-out commitment and was hard work, but it has been worth it.”

“Qualtrax has simplified many things in our organization, but what it has done most for us is provide ready access to information."

"Zero non-compliances in our audit! A big thanks to Qualtrax for that. This was the first year since 2009 in which the lab was granted an unconditional recertification meaning there was not a single non-compliance found. As a bonus, the auditor made many favorable comments about our lab technicians, concise …

"We no longer have issues maintaining consistent records, so now we focus our resources on perfecting our process...The most significant savings that Qualtrax has presented to STR-R is in resource and human time."

“The other thing for auditing and compliance which I absolutely love is the tracking of corrective actions."

"[Qualtrax is] not only a document control system but anything that you do in your laboratory or your business that you can chart out on a piece of paper, you can do in Qualtrax."

"With Qualtrax, we’re mitigating needing an extra [full time employee] of personnel - and that’s not a low-level FTE either, it’s much more of a leadership level. We’re able to utilize several of us who oversee quality rather than having an entirely different department dedicated to that."

"Just about every department in our office benefits from Qualtrax. We track documents, track processes, keep trainings up to date, and follow workflows to make sure our processes are complete from beginning to end."