"Two years ago, before we had EQMS, our supervisors wouldn't have been engaged as they are now. They asked me to go and train them. They want to learn. They don't want the stick anymore or the disk anymore that has the procedures on which are forever out of date."
"We have a very strong culture of safety across the whole business. That means our documentation, paperwork and day-to-day activities have to lead themselves to good processes and efficient processes."