"Process simplification. Better cross-collaboration between the sites. Opportunities to document and share lessons learnt. As we move towards one quality system, one platform for quality documentation, one module for managing internal audits and issues, the opportunity to integrate with our IT projects and initiatives is fantastic."

If someone's First Aid certificate's run out, if one of our chefs is on the road and demoing at shows and their food hygiene certificate's expired, we need an automatic flag rather than relying on someone to tell us. It doesn't matter what area they're in - this system will …