“We do basically every type of transaction there is and use every function of our settlement system. Taking on our firm was a huge endeavor and the Qualia team made it easy to manage all our requests.”
"Qualia Connect saves us time, streamlines the process and creates efficiencies on our operational side. But it also is just a set of tools that the clients enjoy using. They're confident in supplying you that information because they know that they're providing it in a secure way."
"We’re in the middle of so many things happening in our world. With Qualia, our team is able to take that on, process more files in less time, and save on operating costs."
"It's critical for a business to not sacrifice quality service for the sake of growth. With Qualia, we have been able to do both."
“I cannot say enough good things about the Reconciliation Specialists. Our Reconciliation Specialist was amazing coming in and figuring out what all these large transfers were. She cleaned up all of our accounts in no time.”
"Qualia gives us a competitive advantage in the industry because we are able to handle all aspects of the closing process through a single system.”
“To find a software that integrates with all of our vendors including banks, notaries, FedEx, Simplifile, and more greatly improves our delivery capabilities, which is key in a busy real estate market."
"The team at Qualia clearly knows how this industry works. I recommend Qualia because it simplifies the closing for our agents. And as an underwriter, it’s important for us that our agents streamline their processes because it reduces errors, allows them to process more orders, and makes it easier to generate and remit policies. This ultimately increases their bottom line, which in turn, increases ours. With our agents on Qualia, it helps us mitigate our risk and receive our premiums faster."
“The best thing about Qualia is not only that it’s user-friendly and client-friendly, but it also increased our efficiencies so much.”
"One thing that we can really hang our hats on is how quickly I can log into Qualia, pull up the documents, and fire off exactly what they're asking for. So within a matter of minutes, they no longer have to call Bluegrass Land Title. They know exactly where we are in the process."
"With Qualia, we have cut down a lot of our processing time. Because we were able to go from two systems to one, coupled with the ability to log in from anywhere, we’ve been able to get so much time back into our day."
"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that a mom and pop shop can offer while opening 300 files a month. We can treat our clients like they are our only client because of how well Qualia integrates. The system really works for us."
"I see far fewer mistakes that cost out of pocket money."
“The bottom line is Qualia is incredibly responsive. In one word, I would describe the customer service as phenomenal."
"We’ve just recently grown into some big metropolitan areas—Tacoma, Seattle—and there is a lot of competition for being number one in technology. We are 100% keeping up and Qualia has been a huge help with that."