"We’re already much more efficient with Qualia than our previous vendor and we’re excited to take advantage of new automations that we believe will improve employee productivity so that they can focus on their highest-value work rather than checking boxes."
"The efficiency is great. It’s better than other reconciliation services because it’s daily. We’re processing all of our files in Qualia, so it makes sense for Qualia to do the reconciliation because it’s all integrated. Everything is seamless, and it just goes a lot faster than other reconciliation services we’ve had."
"Being a Qualia partner is like having a Michelin star as a restaurant – it gives us immediate credibility in a crowded and ultra-competitive industry."
"With Qualia, we have cut down a lot of our processing time. Because we were able to go from two systems to one, coupled with the ability to log in from anywhere, we’ve been able to get so much time back into our day."
"We’re in the middle of so many things happening in our world. With Qualia, our team is able to take that on, process more files in less time, and save on operating costs."
"A couple of weeks ago, I logged into Qualia for the first time and I was easily able to see what we needed to do. If I can do this, anyone can do this."
“[Workflows] were either over-engineered, or we had solutions that could handle 500 closings. You could handle 700 closings, but then it became so cumbersome and manual that it just didn't make sense for the volume.”
“Now, our reporting sheet is pulling data from Qualia every 5 minutes based on tasking. And if I click a task in Qualia, the sheet changes itself. So we have that big picture overview of all of our tasks.”
“While Qualia is an upfront investment, it gives us the ability to know where we're at because we have the visibility we need, and we're having to do less manual work to provide that visibility.”
"We are lawyers, not software developers. The way Qualia is built, you don’t need to be an expert in software. It is easy to use and easy to customize."
"One thing that we can really hang our hats on is how quickly I can log into Qualia, pull up the documents, and fire off exactly what they're asking for. So within a matter of minutes, they no longer have to call Bluegrass Land Title. They know exactly where we are in the process."
"With Qualia, there’s so much more productivity. Qualia has been a big factor in modernizing our business – everything you need is in there in one whole package. It’s more reliable, faster, and cost-effective."
"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that a mom and pop shop can offer while opening 300 files a month. We can treat our clients like they are our only client because of how well Qualia integrates. The system really works for us."
"We see Qualia as an integral solution to reducing turn times and increasing service levels."
"It was so nice for them to just have the option to login at home, on their phones, or from the hotels they evacuated to."