"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that a mom and pop shop can offer while opening 300 files a month. We can treat our clients like they are our only client because of how well Qualia integrates. The system really works for us."
“Qualia Shield provides continuity for our team as well as our clients because it’s integrated with our bank and title production software. With Qualia, we have one central place for our clients to go.”
"40% of all purchases are by the millennials. They see the world differently, they think differently, they do business differently. Everything is going digital, the world is changing. And Qualia is the No. 1 company that’s going to make a difference in the industry."
"Qualia's support is worth its weight in gold."
"Qualia gives us a competitive advantage in the industry because we are able to handle all aspects of the closing process through a single system.”
“To find a software that integrates with all of our vendors including banks, notaries, FedEx, Simplifile, and more greatly improves our delivery capabilities, which is key in a busy real estate market."
"Since we began using Qualia, we have reduced the number of environments we work in from seven down to one.”
“We do basically every type of transaction there is and use every function of our settlement system. Taking on our firm was a huge endeavor and the Qualia team made it easy to manage all our requests.”
“The bottom line is Qualia is incredibly responsive. In one word, I would describe the customer service as phenomenal."
"Looking at the scalability and the ability to grow our business, we are confident that if we needed to hire new people, we could train them immediately and have them jump right into the workflows in Qualia."
"Qualia RON is very user friendly and gives everyone peace of mind for security. Details like quickly confirming that everyone has a good WiFi connection, video calling while clients verify their identities, and prompts for both the notary and signer make it easy for our notaries to provide our premium level of customer service."
"My ability to get someone on the ground and running happens faster because Qualia helps me put them on the right path. In past years, the industry-standard has been for closers to handle 23 - 25 transactions a month. My seniored closers can do up to 60 a month with Qualia."
"I have our email templates set to pull in time, location, and names of the person it is going to – it is personal without all of the pecking on the keyboard. The agents love it because it is a recap for the client that they don’t have to take the extra time to do."
"The efficiency is great. It’s better than other reconciliation services because it’s daily. We’re processing all of our files in Qualia, so it makes sense for Qualia to do the reconciliation because it’s all integrated. Everything is seamless, and it just goes a lot faster than other reconciliation services we’ve had."
"Everything’s organized. The accounting is amazing, it’s very simple. It’s user friendly, it was very simple for even those who aren’t extremely tech savvy to be able to jump in and really appreciate the benefits of it."