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“We use Qualaroo to collect information about users to understand how happy they are with a specific feature, for instance. We customize these feedback loops around precise actions taken in-app or within our web platform.”
"Sometimes users will say misleading things, usually out of fear of saying "the wrong thing." But if you get participants involved in the design process, they then have a sense of ownership. With a sense of ownership comes the confidence to speak more freely and truthfully, and therefore gather more accurate feedback."
Opinionmeter International is a leading provider of DIY customer feedback software tools, with an emphasis on mobile research. Offering a real-time customer survey solutions, Opinionmeter enables its clients to capture spontaneous, ‘voice of the customer’ feedback at the Point-of-Experience (the moment the customer experiences the product or service). Being a mixed-mode, cross-platform provider, Opinionmeter can deploy its survey solutions onto a wide range of devices (including devices running Android, Apple iOS and Windows operating systems). In addition to being experts in mobile survey apps, Opinionmeter’s survey solutions also support mobile-web, online and paper surveys.
Survey Analytics started in Seattle, WA in 2002 and is one of the industries leading providers of multi platform market research software and innovative technologies. In 2008 Survey Analytics made Inc. Magazine's list of the fastest-growing private companies ranking 25th among business-service providers. In 2011 Survey Analytics expanded and opened a second U.S. office in Cincinnati, OH and a Development Center in Pune, India. Combined their team holds over 10 years of experience in market research and software development.
SurveyMethods is a powerful online data insights platform designed to help you engage with your customers and employees, solicit feedback and opinions, and discover key insights to make effective data-driven decisions. SurveyMethods stands out for ease of use of their products and competitive pricing, and was awarded the Best Value and Best Ease of Use awards by Capterra, a Gartner company, in 2018.
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