Puzzel Testimonials

“We saw the value of WFM immediately because of how agile and simple the product is. It made deployment much quicker than anticipated.”

"Puzzel's omni-channel solution is great for companies that appreciate innovation, efficiency and reliability. At MYJAR, we use Puzzel's telephony and ticketing solution, which has resulted in increased agent efficiency through Automatic Call Distributor (ACD) and skill-based routing, as well as contact prioritisation. It's loved by agents because it's modern, very user friendly and intuitive. Puzzel offers a fantastic range of customisable reports that you can tailor to your business requirements and their team is always available for support."