“With an increase of conversion with 26%, email reduction with 40% and a 70% reduced handling time thanks to the chatbot who pre-process dialogs before handing over to a human we are more than happy. We can now provide accurate personal service at all levels, especially to our 1.2 million loyalty members who choose to use digital channels.”
"Great team and great support. Always willing to listen and explore ideas with you and also share their experience to help you shape your services."
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