“Feedback is very important to us as it enables us to determine whether the things we are implementing are what people actually want to see happening in the centre. Loyalty is also extremely important as we pride ourselves on being a community focused shopping centre so listening to people and …

“With the implementation of Purple’s tools, we are now able to offer a high quality service to our passengers while gathering insights that allow us to understand the needs and expectations of our different passenger profiles and thus be able to identify concrete actions to improve the customer experience.”

"This state-of-the-art system will not only improve the experience of patients visiting Croydon University Hospital by reducing the stresses that navigating a large site can cause, but will also help them plot the quickest route to their care or to the loved ones they are visiting."

“As a 24/7 space, it has been tremendously helpful for our students to have a way to find their way around our building and to discover our services and collections even when library staff are not available. We also appreciate the opportunity to highlight upcoming programs and share images from …

“The Customer Success team at Purple really works with their clients to achieve the best out of their fantastic product. I have worked closely with Helen now for a number of months and in that time we’ve taken our usage of the Purple platform to the next level. We now …

“One of the great aspects about working with Purple is their timely responses to our questions, as well as making you (the client) feel empowered to customize their solution (when applicable). In our case, we are seeking to improve VCU Health’s overall indoor navigational experience for patients, visitors, staff, and …

“I’ve never had a supplier who so thoroughly understands our needs and objectives. Purple showed a very intricate understanding of the ticket sales model and understanding that a large number of our customers don’t buy direct from us, and that the use of an on-board portal was critical in reaching …

"I can honestly say it’s a delight to work with the Purple team. The focus on delivering value to your customers is very apparent and nothing is too much trouble. Engagement is quick and sessions are always well planned and rewarding, ensuring we can continue to grow and develop the …

"Purple has been a fantastic partner! They are always excited to support our business objectives and quick to respond to any emails/requests we may have enabling us to deliver against our organizational goals."

"Purple is always willing to think outside of the box and provide solutions. Their passion for wayfinding goes far beyond a tool, the team loves and truly believes in what they do."

"I think it's a highly used, highly functional and effective service; and it works well for people."

"Capturing customer feedback to continuously provide the best service and amenities is so important and partnering with Purple was a perfect fit for our needs."

"Purple has become an important tool for us to use. From understanding who our passengers are and how we can better the travel experience for them, to engagement, customer service, product features, and reliability. Purple allows us to easily do all these things and present them in a simple way."

"This partnership is not only proving to be very successful but also invaluable for the businesses that we support."

"Purple has been a great partner in helping us continue to know our customers better and our mission of offering a best-in-class gaming experience."