“We needed a partner that would help us deal with contingencies like infrastructural problems or exceptional weather conditions. Because whenever a crisis like that unfolded, our Customer Care team would suddenly be under immense pressure. Processing the sheer volume of cases then became a heavy burden, and we’d struggle to …

"If you want to go fast, go alone, if you want to go far, go together. This is an African proverb this applies perfectly to the collaboration with Premium Plus. It is a pleasure when one has the opportunity to work with professionals. With active listening and understanding of the …