"Being a self-serve operation with two check-out registers, I was initially concerned adding a spend-based loyalty program would slow down the checkout process as we enroll new customers. With Preferred Patron I quickly learned this was not an issue at all. The support staff configured our program so that new members are simply handed a new card, which gets swiped for credit immediately. Members can earn points but can not redeem those points until they activate their card online. Member's simply go online and active their card from home! There's even a nice "reminder" sticker on the face of the card, with all necessary directions! In my business, I need to credit customers based on spend and not simply based on visits, like found in many tablet-style systems. No offense, tablet systems have their place for some businesses and Preferred Patron does offer a system that runs on a tablet in "punch card" mode too. It's just not right for my business. After all, a family of 4 deserves 4x more credit than a indivual customer, typically speaking. This system works flawlessly and efficiently. To boot, I can even process Gift Cards using this system and can sell them individually or in blocks. No more hand writing paper certificates! No more tracking balances in a notebook! I can't say enough about this system and the support that comes with it."