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Predica Case Studies

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    4.7 / 5.0
    Customer References14 total
    About

    Precision IT Consulting, Inc’s mission is to provide enterprise class IT services to small and medium sized businesses. They take pride in their technical expertise to utilize current technologies to meet their clients changing needs. Precision view their clients as partners and employees as advisors and strive to find solutions that help each client reach its technology and business objectives.

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    4.7 / 5.0
    Customer References20 total
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    Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

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    4.7 / 5.0
    Customer References30 total
    About

    Qualex Consulting Services, is an award winning software consulting company that has been serving a wide array of industries around the globe for decades by providing them with the latest Big Data and real time technology. They have helped hundreds of private businesses in the fields of healthcare, financial services energy, gaming, hospitality, insurance, retail, telecommunication and advertising, plus several state agencies and the federal government succeed in today’s globalized world.

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