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"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
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“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."
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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …
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“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”
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“Quality of reviews was an important factor for us. We wanted more than a quick sentence or two. We wanted to put products in the hands of our specific buying demographic that were invested in trying the product. We were also impressed with PowerReviews’ high review completion rate.”
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“I have found the PowerReviews team to engage in a very authentic way – not sales-y, but in a very consultative way, offering advice, best practices, and recommendations that have been advantageous to building out our ratings and reviews program.”
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"The PowerReviews platform is great, and the team behind the platform is wonderful. We absolutely love working with the PowerReviews’ team. I have total confidence that the team is going to make sure everything goes smoothly, and that allows me to focus on doing my job."
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“The team is always suggesting new, innovative ways to collect and display reviews.”
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“When launching our website, time was of the essence. PowerReviews had us up and running on their platform in very short order.”
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"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."
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“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …
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"With PowerSocial, we’ve seen a significant increase in our social media engagement, which has a positive impact on our customer retention and brand loyalty. We’ve seen more of our customers engage in conversations around our products, which allows us to strengthen our relationship with our fans and build trust."
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“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”
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“Social Loyalty provides incentives for our customers to create and share content while creating a sense of investment in our site. And the content that our customers create actually drives free referral traffic.”
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"With Journey IQ, we get more holistic insights at a scale that was never possible before."