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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …
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“Thanks to the support from PowerReviews, the Kérastase product sampling program has evolved to become incredibly strategic. It’s one of the key successes that I personally continue to tout as I feel it’s a resounding high-value digital marketing strategy.”
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“The latest developments to the PowerReviews platform have been extremely positive. All of the updates in the last year have been targeted and smart and everything has been easy to turn on and begin using.”
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"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."
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“We were able to syndicate our reviews to Walmart.com and saw increased conversion rates of 3x in a matter of days, resulting in a 40 percent spike in sales. It was the greatest spike in sales and the single best thing we could have done to boost our business.”
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“The PowerReviews-Zinrelo integration took five minutes. It’s by far the easiest integration I can remember doing.”
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"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."
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“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”
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“The entire implementation was simple and straightforward. We were able to complete the process with very little disruption to our daily routine.”
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“We are always looking to improve conversion and sell-through, and we have found reviews – particularly those with images – really help support the buyer journey.”
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“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”
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“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …
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"With PowerSocial, we’ve seen a significant increase in our social media engagement, which has a positive impact on our customer retention and brand loyalty. We’ve seen more of our customers engage in conversations around our products, which allows us to strengthen our relationship with our fans and build trust."
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“Partnering with PowerReviews has not only increased our conversion rates and traffic, it’s also allowed us to help our customers make more informed decisions when they shop with us. Over the six years we’ve been PowerReviews clients, we’ve been able to continuously improve, using best practices and having a Client …
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"The intuitive visualizations and straight-forward design make analyzing customer sentiment easy not only saving valuable analysis time but also bringing important data to my decision making."