“We’ve had a really good relationship with PowerReviews; they respond quickly and are very helpful with best practices and recommendations. The PowerReviews platform is very straightforward and easy to use and find information, with all the work needing to be completed all in one place."

"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."

"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …

“We are always looking to improve conversion and sell-through, and we have found reviews – particularly those with images – really help support the buyer journey.”

“When launching our website, time was of the essence. PowerReviews had us up and running on their platform in very short order.”

“The team is always suggesting new, innovative ways to collect and display reviews.”

"With Journey IQ, we get more holistic insights at a scale that was never possible before."

“Social Loyalty provides incentives for our customers to create and share content while creating a sense of investment in our site. And the content that our customers create actually drives free referral traffic.”

"Our onboarding experience was honestly a breath of fresh air in comparison to our experience with Bazaarvoice. You guys did an amazing job."

"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."

"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to …

“It’s really great that we know PowerReviews is built to work with Shopify, our e-commerce platform. It’s comforting that hundreds of other companies have done the things we want to do or are trying to do. There’s a great network with a lot of expertise there.”

“User-Generated Content in the form of reviews and Q&A help us see what people are asking – this feedback is used to guide what information we should be presenting and making it more easily discoverable on the site.”

“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”

“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”