"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."
“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”
“We are always looking to improve conversion and sell-through, and we have found reviews – particularly those with images – really help support the buyer journey.”
“We really appreciate the ‘white glove’ service we get from PowerReviews. We have a bi-monthly business review and the PowerReviews team always has ideas for getting additional native reviews. It’s so easy to partner with them to get things done quickly. Accessing reporting and metrics – really, the whole user experience – is very customer-friendly and easy to use.”
"PowerReviews has given us the power to embed customer feedback into our product detail pages to help our customers make informed and empowered purchasing decisions. We have seen significant uplift in how Google views the authority of our site due to the high percentage of highquality and well displayed reviews as well as higher conversion rates."
“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
"The PowerReviews team made setting up PowerSocial super easy. It has allowed us to add a lot of color and credibility to the product display pages on our site."
"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
“The team is always suggesting new, innovative ways to collect and display reviews.”
"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to our audience."
“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive and responsive organization during this time and that was a huge benefit to us.”
“I’ve been elated with the level of service PowerReviews provides. Nothing I do in a normal working day is easy, except for working with the PowerReviews product and team. This is truly the best after-the-sale relationship I’ve had with any vendor.”
“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
“Those are just a couple of the positive stats that we’ve seen, and they just seem crazy, but it does go to show you the power of what UGC can do for you. At the end of the day, people are going to trust people.”
"With Journey IQ, we get more holistic insights at a scale that was never possible before."