“Social Loyalty provides incentives for our customers to create and share content while creating a sense of investment in our site. And the content that our customers create actually drives free referral traffic.”
“User-Generated Content in the form of reviews and Q&A help us see what people are asking – this feedback is used to guide what information we should be presenting and making it more easily discoverable on the site.”
"By the time a product is launched, the product pages are already populated with reviews from the sampling program helping drive more sales."
“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."
“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
“The PowerReviews-Zinrelo integration took five minutes. It’s by far the easiest integration I can remember doing.”
"Our onboarding experience was honestly a breath of fresh air in comparison to our experience with Bazaarvoice. You guys did an amazing job."
“Quality of reviews was an important factor for us. We wanted more than a quick sentence or two. We wanted to put products in the hands of our specific buying demographic that were invested in trying the product. We were also impressed with PowerReviews’ high review completion rate.”
“I have found the PowerReviews team to engage in a very authentic way – not sales-y, but in a very consultative way, offering advice, best practices, and recommendations that have been advantageous to building out our ratings and reviews program.”
"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to our audience."
“The PowerReviews team is always proactive in helping us explore new ways to reach and connect with customers. With their ease of use, fantastic support and valuable insights, PowerReviews has been critical in improving how we provide customers with the information they need to guide them through the purchasing journey.“
"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify and size two process issues from our review data. We implemented corrective action right away for huge impact."
“The team is always suggesting new, innovative ways to collect and display reviews.”
“PowerReviews really makes review syndication easy. We’re able to send and receive product reviews from multiple partners no matter what reviews platform they are using.”
“We’ve had a really good relationship with PowerReviews; they respond quickly and are very helpful with best practices and recommendations. The PowerReviews platform is very straightforward and easy to use and find information, with all the work needing to be completed all in one place."
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