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“The PowerReviews team is always proactive in helping us explore new ways to reach and connect with customers. With their ease of use, fantastic support and valuable insights, PowerReviews has been critical in improving how we provide customers with the information they need to guide them through the purchasing journey.“
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“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."
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“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”
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"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."
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"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
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“Social Loyalty provides incentives for our customers to create and share content while creating a sense of investment in our site. And the content that our customers create actually drives free referral traffic.”
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“When launching our website, time was of the essence. PowerReviews had us up and running on their platform in very short order.”
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“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive …
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“The team is always suggesting new, innovative ways to collect and display reviews.”
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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …
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“Our goal is to add more reviews and syndicate these reviews with as many platforms as possible, and with PowerReviews, I know we’ll be successful.”
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“PowerReviews’ easy-to-use platform allows us to quickly know of any actions needing to be taken, such as how many reviews need approval or any potential customer service issues that PowerReviews quality control has flagged.”
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"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to …
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“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
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“We have a great relationship with the PowerReviews team. They have been amazing in helping us get up and running… The quarterly business reviews provide great insight on milestones hit and recommendations to improve and mature our reviews program.”