“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”

"With PowerSocial, we’ve seen a significant increase in our social media engagement, which has a positive impact on our customer retention and brand loyalty. We’ve seen more of our customers engage in conversations around our products, which allows us to strengthen our relationship with our fans and build trust."

“The latest developments to the PowerReviews platform have been extremely positive. All of the updates in the last year have been targeted and smart and everything has been easy to turn on and begin using.”

"The PowerReviews platform is great, and the team behind the platform is wonderful. We absolutely love working with the PowerReviews’ team. I have total confidence that the team is going to make sure everything goes smoothly, and that allows me to focus on doing my job."

“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …

“We have a great relationship with the PowerReviews team. They have been amazing in helping us get up and running… The quarterly business reviews provide great insight on milestones hit and recommendations to improve and mature our reviews program.”

“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”

“The entire implementation was simple and straightforward. We were able to complete the process with very little disruption to our daily routine.”

"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."

“Those are just a couple of the positive stats that we’ve seen, and they just seem crazy, but it does go to show you the power of what UGC can do for you. At the end of the day, people are going to trust people.”

“It’s really great that we know PowerReviews is built to work with Shopify, our e-commerce platform. It’s comforting that hundreds of other companies have done the things we want to do or are trying to do. There’s a great network with a lot of expertise there.”

“User-Generated Content in the form of reviews and Q&A help us see what people are asking – this feedback is used to guide what information we should be presenting and making it more easily discoverable on the site.”

"The intuitive visualizations and straight-forward design make analyzing customer sentiment easy not only saving valuable analysis time but also bringing important data to my decision making."

“Thanks to the support from PowerReviews, the Kérastase product sampling program has evolved to become incredibly strategic. It’s one of the key successes that I personally continue to tout as I feel it’s a resounding high-value digital marketing strategy.”

“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”