“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”

“User-Generated Content in the form of reviews and Q&A help us see what people are asking – this feedback is used to guide what information we should be presenting and making it more easily discoverable on the site.”

"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …

“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”

“The entire implementation was simple and straightforward. We were able to complete the process with very little disruption to our daily routine.”

"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."

"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to …

“Partnering with PowerReviews has not only increased our conversion rates and traffic, it’s also allowed us to help our customers make more informed decisions when they shop with us. Over the six years we’ve been PowerReviews clients, we’ve been able to continuously improve, using best practices and having a Client …

“Quality of reviews was an important factor for us. We wanted more than a quick sentence or two. We wanted to put products in the hands of our specific buying demographic that were invested in trying the product. We were also impressed with PowerReviews’ high review completion rate.”

“I have found the PowerReviews team to engage in a very authentic way – not sales-y, but in a very consultative way, offering advice, best practices, and recommendations that have been advantageous to building out our ratings and reviews program.”

“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive …

“I’ve been elated with the level of service PowerReviews provides. Nothing I do in a normal working day is easy, except for working with the PowerReviews product and team. This is truly the best after-the-sale relationship I’ve had with any vendor.”

“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”

“PowerReviews really makes review syndication easy. We’re able to send and receive product reviews from multiple partners no matter what reviews platform they are using.”

“We’ve had a really good relationship with PowerReviews; they respond quickly and are very helpful with best practices and recommendations. The PowerReviews platform is very straightforward and easy to use and find information, with all the work needing to be completed all in one place."