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"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
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“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …
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“The PowerReviews-Zinrelo integration took five minutes. It’s by far the easiest integration I can remember doing.”
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“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”
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"The intuitive visualizations and straight-forward design make analyzing customer sentiment easy not only saving valuable analysis time but also bringing important data to my decision making."
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“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."
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“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
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“The PowerReviews team is always proactive in helping us explore new ways to reach and connect with customers. With their ease of use, fantastic support and valuable insights, PowerReviews has been critical in improving how we provide customers with the information they need to guide them through the purchasing journey.“
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"With PowerSocial, we’ve seen a significant increase in our social media engagement, which has a positive impact on our customer retention and brand loyalty. We’ve seen more of our customers engage in conversations around our products, which allows us to strengthen our relationship with our fans and build trust."
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"With Journey IQ, we get more holistic insights at a scale that was never possible before."
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“We have a great relationship with the PowerReviews team. They have been amazing in helping us get up and running… The quarterly business reviews provide great insight on milestones hit and recommendations to improve and mature our reviews program.”
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"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."
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"Our onboarding experience was honestly a breath of fresh air in comparison to our experience with Bazaarvoice. You guys did an amazing job."
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“Those are just a couple of the positive stats that we’ve seen, and they just seem crazy, but it does go to show you the power of what UGC can do for you. At the end of the day, people are going to trust people.”
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"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."