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"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
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“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
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“When launching our website, time was of the essence. PowerReviews had us up and running on their platform in very short order.”
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“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”
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"PowerReviews has given us the power to embed customer feedback into our product detail pages to help our customers make informed and empowered purchasing decisions. We have seen significant uplift in how Google views the authority of our site due to the high percentage of highquality and well displayed reviews …
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“Our goal is to add more reviews and syndicate these reviews with as many platforms as possible, and with PowerReviews, I know we’ll be successful.”
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“PowerReviews’ easy-to-use platform allows us to quickly know of any actions needing to be taken, such as how many reviews need approval or any potential customer service issues that PowerReviews quality control has flagged.”
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“We are always looking to improve conversion and sell-through, and we have found reviews – particularly those with images – really help support the buyer journey.”
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“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”
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“The entire implementation was simple and straightforward. We were able to complete the process with very little disruption to our daily routine.”
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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …
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“Quality of reviews was an important factor for us. We wanted more than a quick sentence or two. We wanted to put products in the hands of our specific buying demographic that were invested in trying the product. We were also impressed with PowerReviews’ high review completion rate.”
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“I have found the PowerReviews team to engage in a very authentic way – not sales-y, but in a very consultative way, offering advice, best practices, and recommendations that have been advantageous to building out our ratings and reviews program.”
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“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
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“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."