“Quality of reviews was an important factor for us. We wanted more than a quick sentence or two. We wanted to put products in the hands of our specific buying demographic that were invested in trying the product. We were also impressed with PowerReviews’ high review completion rate.”
"With Journey IQ, we get more holistic insights at a scale that was never possible before."
"Our onboarding experience was honestly a breath of fresh air in comparison to our experience with Bazaarvoice. You guys did an amazing job."
"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to our audience."
“We are always looking to improve conversion and sell-through, and we have found reviews – particularly those with images – really help support the buyer journey.”
“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
“Thanks to the support from PowerReviews, the Kérastase product sampling program has evolved to become incredibly strategic. It’s one of the key successes that I personally continue to tout as I feel it’s a resounding high-value digital marketing strategy.”
"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive and responsive organization during this time and that was a huge benefit to us.”
"PowerReviews has given us the power to embed customer feedback into our product detail pages to help our customers make informed and empowered purchasing decisions. We have seen significant uplift in how Google views the authority of our site due to the high percentage of highquality and well displayed reviews as well as higher conversion rates."
“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”
"The intuitive visualizations and straight-forward design make analyzing customer sentiment easy not only saving valuable analysis time but also bringing important data to my decision making."
“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”
“We really appreciate the ‘white glove’ service we get from PowerReviews. We have a bi-monthly business review and the PowerReviews team always has ideas for getting additional native reviews. It’s so easy to partner with them to get things done quickly. Accessing reporting and metrics – really, the whole user experience – is very customer-friendly and easy to use.”