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“I’ve been elated with the level of service PowerReviews provides. Nothing I do in a normal working day is easy, except for working with the PowerReviews product and team. This is truly the best after-the-sale relationship I’ve had with any vendor.”
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“PowerReviews’ easy-to-use platform allows us to quickly know of any actions needing to be taken, such as how many reviews need approval or any potential customer service issues that PowerReviews quality control has flagged.”
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“Social Loyalty provides incentives for our customers to create and share content while creating a sense of investment in our site. And the content that our customers create actually drives free referral traffic.”
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“PowerReviews really makes review syndication easy. We’re able to send and receive product reviews from multiple partners no matter what reviews platform they are using.”
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“We’ve had a really good relationship with PowerReviews; they respond quickly and are very helpful with best practices and recommendations. The PowerReviews platform is very straightforward and easy to use and find information, with all the work needing to be completed all in one place."
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"UGC Analytics has opened up a completely new customer experience data source for us. Ratings and reviews are great validation and social proof for other customers. But using this information to drive tangible change makes sense on so many levels. In the first month alone, we were able to identify …
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“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
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“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”
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“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."
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"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."
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“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
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“When launching our website, time was of the essence. PowerReviews had us up and running on their platform in very short order.”
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"Our entire organization has seen the value of reviews and how they’ve enabled us to connect with our customers. Whether in listening or creating music, our products play a role in our customers’ passions. PowerReviews has given us the ability to facilitate and leverage their excitement and amplify it to …
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“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive …
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“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …