“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”

"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."

“This year alone, PowerReviews’ social curation has enabled us to publish 60 social posts featuring our customers' beautiful work. We have collected over 30,000 posts, and our conversion rate for media/images is at 8.8 percent, which is around double our standard conversion rate for customers not interacting with user generated …

“Since we finished the implementation with PowerReviews, things have been running really smoothly. And we’ve been able to get any outstanding items resolved quickly.”

“The entire implementation was simple and straightforward. We were able to complete the process with very little disruption to our daily routine.”

“Partnering with PowerReviews has not only increased our conversion rates and traffic, it’s also allowed us to help our customers make more informed decisions when they shop with us. Over the six years we’ve been PowerReviews clients, we’ve been able to continuously improve, using best practices and having a Client …

“In the grocery sector we’ve seen five years of digital innovation in roughly 12 months. Our partnership with PowerReviews is enabling us to meet these changes head on with new sophisticated digital engagement strategies.”

"With Journey IQ, we get more holistic insights at a scale that was never possible before."

“Switching over to the PowerReviews platform was big for us. We wanted to make the change as easy as possible, and it has been a truly seamless transition."

“I’ve been elated with the level of service PowerReviews provides. Nothing I do in a normal working day is easy, except for working with the PowerReviews product and team. This is truly the best after-the-sale relationship I’ve had with any vendor.”

“The PowerReviews team is always proactive in helping us explore new ways to reach and connect with customers. With their ease of use, fantastic support and valuable insights, PowerReviews has been critical in improving how we provide customers with the information they need to guide them through the purchasing journey.“

"Being able to feature photos and videos directly in our review displays helps meet shopper expectations, increase transparency and establish a community where our customers can trade information."

“Our goal is to add more reviews and syndicate these reviews with as many platforms as possible, and with PowerReviews, I know we’ll be successful.”

“PowerReviews’ easy-to-use platform allows us to quickly know of any actions needing to be taken, such as how many reviews need approval or any potential customer service issues that PowerReviews quality control has flagged.”

“Reviews provide consumers with information about products, beyond the marketing information we’re providing.”