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"Our onboarding experience was honestly a breath of fresh air in comparison to our experience with Bazaarvoice. You guys did an amazing job."
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“The latest developments to the PowerReviews platform have been extremely positive. All of the updates in the last year have been targeted and smart and everything has been easy to turn on and begin using.”
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“Because a customer who submits a question is already engaged, if we can give them the answer they want in a timely fashion they usually buy the shoe.”
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“It’s really great that we know PowerReviews is built to work with Shopify, our e-commerce platform. It’s comforting that hundreds of other companies have done the things we want to do or are trying to do. There’s a great network with a lot of expertise there.”
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“User-Generated Content in the form of reviews and Q&A help us see what people are asking – this feedback is used to guide what information we should be presenting and making it more easily discoverable on the site.”
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"With Benchmarking Sentiment Analytics, we discovered that we have more reviews—and generally longer, more interesting, and higherquality reviews—than our competitors. It was reaffirming to see how much our customers love our products."
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“Thanks to the support from PowerReviews, the Kérastase product sampling program has evolved to become incredibly strategic. It’s one of the key successes that I personally continue to tout as I feel it’s a resounding high-value digital marketing strategy.”
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“We now have a qualitative data set to share with our marketing and product development team to assist in their efforts. We can also provide our dealers with this information so they are aware of our product performance at a greater scale. We’ve just begun to scratch the surface here.”
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“Our goal is to add more reviews and syndicate these reviews with as many platforms as possible, and with PowerReviews, I know we’ll be successful.”
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“PowerReviews’ easy-to-use platform allows us to quickly know of any actions needing to be taken, such as how many reviews need approval or any potential customer service issues that PowerReviews quality control has flagged.”
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"The biggest opportunity may be simply leveraging Ratings & Reviews as a new/different means of insight mining— specifically around competitive and product innovation insights… Let’s be honest, Amazon Ratings & Reviews are always the first canary in the coal mine."
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"The PowerReviews team made setting up PowerSocial super easy. It has allowed us to add a lot of color and credibility to the product display pages on our site."
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“I’ve been elated with the level of service PowerReviews provides. Nothing I do in a normal working day is easy, except for working with the PowerReviews product and team. This is truly the best after-the-sale relationship I’ve had with any vendor.”
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“Those are just a couple of the positive stats that we’ve seen, and they just seem crazy, but it does go to show you the power of what UGC can do for you. At the end of the day, people are going to trust people.”
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“Over the years, dealing with the PowerReviews team and having them work with our retailer base has been amazing. There’s not a problem that the PowerReviews team won’t tackle with us. Everything has been very seamless and fluid – especially during the Covid-19 shutdowns. The PowerReviews team remained a cohesive …